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These guys have hands down the BEST customer support of any app I've ever used. For anything. Ever. Period. I cannot rate them high enough.
They have super fast customer support!
They responded to my e-mail fast and quick and one of the easiest companies to work with.
Our website has a lot of various on a product page, which included color, options, different price and numerous text field, ability to upload images that add on additional charges etc.
We tried several different apps but this is the best value and great app out there in shopify world. I highly recommended to all the owner of store.
I had an issue installing this app with my current theme, and contacted Bold - communication was fast and clear - and they had my issue resolved in 24 hours. I tried a few other option apps before settling on Bold - and none even came close to usability and features. THANK YOU!
Excellent product, excellent support! I'm a happy camper :)
Simple to use, yet essential to any Shopify store that desires an additional level of customization. The support team with Bold is also quick to respond, and extremely helpful whenever you run into a snag that you cannot seem to get beyond.
Excelente servicio al cliente! por ahora la aplicación también ha solucionado mi necesidad.
Lawrence was amazing! I had an issue and he worked with me VERY quickly and kindly to resolve it. Provided me with a solution for 2 of my websites and put it into action! Outstanding experience and outstanding service. Thank you Lawrence!!
Shubhneet and Alexa took care of me right away! I had some issues unique to my theme and they helped out quickly and efficiently! Great product and great service.
I love using Bold for my Shopify page. They helped us with adding more options and were so great with my (many!) requests for help. Julian and Jordan were super helpful! Not only did they configure my dropdown menus for me, but they explained the process to me via screenshots. I have had a few tweaks I needed help with and they were really quick and efficient (even during the holidays). I highly recommend Bold and their team. Great customer service. I'm a fan!
Took a little bit of effort to get it set up but the support people really came through and this app is doing exactly what I need to do - give customers an experience that very few others in my niche can provide: custom baby gift baskets.