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We installed and tried many different apps that used product variants or options to try and list our Polaris, Ski-Doo, Arctic Cat and Yamaha sled wraps the way we wanted them to display. They all had some sort of missing feature that our listings required so it was a pleasant surprise to find such a robust and flexible platform to provide our customers with an intuitive and "idiot proof" way for them to select the sled wrap package that best suits their needs. After installation and setting up options there were a few issues with the logic and pricing not displaying properly but Bold Support was able to resolve most of the issues we came across in a relatively prompt manner. We've found the customer support to be top notch and only hampered by Bold perhaps being a bit too ambitious and launching too many new apps at the same time without having the proper amount of staff to deal with the influx of bug and logic issues that are bound to rear their heads during the launch phase. A staggered launch of new apps would probably go a long way to avoiding this as it affected turnaround times on support tickets across all their apps and not just the launching apps. That being said we have numerous Bold apps installed on our store "Product Options", "Product Discounts" and "Custom Products" and have found them to be cost effective options to bring substantial functionality upgrades to our site.
I would highly recommend any of the Bold Apps Products! Instruction were very clear, the App did everything it said it would and the connection to my Shopify Theme was a smooth transition. When I had a question the support I received was friendly and quick to respond. I would not think twice about using any of the products that this team of experts have put together.
Thank you Michael for your support, you did a great job at solving my problem and love my Bold App.
Kim Clark
DreamScene Blinds
Just an update:
I upgraded to the premium service when it came out a few weeks ago,,, and I'm in love. The ability to list several price options for one item, and have them link back to something in my shop, is exactly what I would have asked for on my app wish list. Product Options was great before, and now it's just perfect.
THANKS GUYS!
Original Review from May, 2013:
This app is the reason I decided to open my shop with Shopify. I spent a good week searching providers, and using free trials. For my products, I needed the detailed customer input section. No other provider seemed to have that, they all wanted me to have a "send me an email after you purchase with your details" text or JUST a comment box. No thanks, that doesn't look professional. Product Options is EXACTLY what I was looking for. This app will be used on every item that I sell.
Thanks - It's really a dream come true! :)
Melissa
bellaartista.myshopify.com
Really good app, does exactly what its meant to do. Great support with the installation on liquid theme for us
We started to offer a deeper personalization for our illustrations on www.biscottocotto.com and we want our customers be able to choose almost everything: sizes, colors, supports, with or white border, custom texts etc... Bold app is the best solution, easy to use and powerful. And - last but not least - we can manage a lot of items' variation still having a slim catalogue.
Fantastic app; as a company with a local delivery option, the flexibility that Product Options gives us has been incredibly valuable.
Be warned that it's difficult to install, but completely worth the effort (or extra cost, if you elect to have them do it for you). I just wish we'd started using this sooner.
Super Great ! The option style perfectly fit with my current theme !
Holly was really helpful and responsive to all of my issues, even when a secondary issue came up she didn't push back through the process of going through the support line. She took care of the new situation immediately, and it is very reassuring to have support that will take care of your issues.
Great app, works as intended and the resources they have to help you install make it easy. Customer support is prompt and effective.
A phenomenal app for your store. We feel like we're really testing the limits of how many options you can create but this app hasn't failed us yet! Also a big plus: If you ever have any questions the support is immediate and fantastic!