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So far I am loving Product Options, this is letting me do what the base install of Shopify won't. Had a few little hiccups with my install so contacted Support and was helped by MC. She was able to fix my problems in no time and now everything is running smoothly!
I deleted the app and files still lingering causing my website to slow down. I tried to delete them now its causing me liquid error
This app is an absolute lifesaver. I had no idea how I was going to use the other product customization application to set pricing based on the various custom options that our products offer include. With more than 1,000 products with customization options, I was dreading my decision to get in this niche.
It has literally saved me 40 hours of time already. Strongly recommend this app to every store owner. It's a must-have to us.
Really terrible support. You constantly have to be proactive in pushing for a response from Bold.
We had Bold integrate its service with our store and once complete, around a week later, the Bold Options looked unprofessional (did not map with the Shopify options) and no Support from Bold. The Bold options would add duplicates of the option to the cart and then when the customer tried to edit the quantity, the whole item would delete. We had to refund customer's orders due to the faulty Bold options.
I would recommend another service to get around the Shopify 100 variant limit.
Rifat helped me with a small issue and was quick and knowledgeable. Bold has great products and great customer service
I have to give the customer service support team some recognition here because they were extremely helpful in helping me get set up with using this App. I had some complicated logic and they really worked with me to get it to work. Have to give Rick a special thanks here. We are still deciding if this app will work for what we are wanting to do. But I would recommend anyone that is on the fence to certainly give them a try, because the app does offer some cool features and the support is there to help you through. Especially if your logic and needs are not overly complicated, the app will work great. I would certainly recommend.
Thank you very much for recommending our app! We'll be sure to pass along the kind words to Rick. We're happy that our merchants can test out our apps using a free trial to see if it's the right fit for their business, and will gladly assist with anything we can along the way.
We hope you decide to stick with Product Options! If there's anything more we can do to help, please don't hesitate to reach out to us.
Conditional options require an monthly $ upgrade. And installation is tricky, but Bold Apps offers the service (for a fee). The customer service has been top notch.
The app did not work and after uninstalling it left a bunch of random code at the top of my website... BEWARE!!
Hello there! We are very sorry to hear that there are issues with code appearing on your store after you've uninstalled. We would be happy to discuss further via email or phone if you'd like! Hope to hear from you soon.
I had an issue installing this app with my current theme, and contacted Bold - communication was fast and clear - and they had my issue resolved in 24 hours. I tried a few other option apps before settling on Bold - and none even came close to usability and features. THANK YOU!
Without this software I wouldn't be able to make my shop a reality. A massive thank you to the bold team for helping me to install this software and it works great.
Anyone looking to expand the product options for your store then use this product well worth the money. I will be back for more products from Bold, once again a big thank you. ;-)