SC Product Options , 2,531 条评论
优化
-
按评分
The app performs as it should but the main reason for the good review is the support. You talk to a human on the live chat and not an AI bot and if chat can't sort it, the problem generally gets fixed within 24 hours by a developer.
We have been using Bold Product Options since 2017. Its always worked well for us, the transition to Shop Circle was a bit rocky, but the team at Shop Circle lead by Dan, clearly cares and works to resolve issues.
We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it.
Thank you so much for recommending us! 🤩
All the best with your business,
Customer Success Team I Shop Circle
Great app, been using it for years. Pleasant experience every time I've been in contact with them, especially from Haris and Deleen.
Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.
All the best,
Customer Success Team I Shop Circle
Extremely quick response, adaptation of resources, everything done the way we want, so far everything is wonderful, I recommend it!
Easy to use the app and very customizable. I've had issues with other apps being too complicated and not streamlined well enough. The customer service is great and Mrunal really helped me out.
Thanks so much for sharing the experience you've had with our app. We're happy to have you as a user, and we'll continue doing our best to ensure you're fully satisfied with all we offer.
Our support team is always here and ready to assist you!
All the best,
Customer Success Team I Shop Circle
BPO is a comprehensive and very useful tool, and the customer service from Shop Circle is very good. They have helped with both onboarding and follow up questions. I wouldn't hesitate to recommend BPO.
Update for 05/06/2023
I have had about 1 hour of top quality technical support from Sarah and some anonymous colleagues in the higher tier support teams, and together they have literally solved so many of my cusomisation queries, doing all the coding in the background while Sarah has been expertly and very patiently guiding me through every single issue I had, and without showing any sign of tiring.
I am so over the moon!
Thanks to Sarah and the team :)
App is easy to use, works great for monogram options etc. and customer service is exceptional with quick resolves! Would definitely recommend this app!
I’ve been using bold options for a few years, great app and easy to use. Great customer service, any issues and they are always happy to help.
Jeff was extremely helpful and patient with me as I figured out how to use the app for my Shopify site. Not only did we resolve my issues, but he also showed me different ways to troubleshoot and use the app effectively. Thank you, Jeff!
Wow, you made our day!! We are always happy to hear these words of encouragement. It's our pleasure to know that our app and support team fulfilled your expectations 🎉. Thanks for trusting us.
We are always here to help 24/7!
All the best,
Customer Success Team I Shop Circle
Today, I received assistance from a helpful individual named ALINA. She was very accommodating and took the time to understand my needs. In addition, even though I am not proficient with computers, she successfully assisted me in correcting issues with my shop, which was no small feat.