评论 (2,569)
优化
-
按评分
Good Customer Service and fast response to my issue.
They knew was need to be done and did it very quickly.
Rony Guri was ABSOLUTELY AWESOME and very patient with me. They took the time to help me address the issue and he FIXED it. :)
Happy Customer.
Extremely helpful. I got stuck with some dynamic pricing and was helped straight away - when it got even more difficult for the technician I was moved to Tier 2 and problem solved. Shubhneet and Lawrence thanks for your help!
Can't apply options modularly; have to make a whole new set for an item if it has just one tiny difference. If you have a large catalogue with variations expect to be reinventing the wheel over... and over... and over. Changes made in app can take 30 minutes to appear on the site, or not appear ever and require developer intervention (this is a showstopping problem! Especially combined with...) Conditional logic stops working on random widgets of random products and need to be caught, unset/reset in app, typically when a customer takes the time to notify us that something isn't working right. Setting up conditional logic requires visiting two separate places in the app, which is slow and tedious. Ridiculous design choice really. Why two stars? We came from Infinite options, and this was a huge step up from that. We used this and dealt with its shortcomings for over a year. For those weighing options, give W3 Product Options a shot. The staff replied to us within minutes while they were open, with a well thought-out response, and a comprehensive fix from the get-go. Since getting everything situated just right we've had absolutely zero snags that weren't us setting something wrong (redoing the logic on our site was a >24 hour effort, we were exhausted). Their backend is better designed, widgets more functional, whole system works faster. They allow options to be assigned to products a la carte, which has netted us insane gains on upsell efforts, enough to pay for their monthly subscription ,multiple times over, daily.
Appreciate the feedback. Sorry for the time spent adjusting options, as well as any delay experienced with changes generating on your front end. We've passed your message along to our developers. We're always working on ways to improve our apps.
Amazing app! Installation was a little hard but still understandable.
Had some problems with the site after installing but the amazing support team has been very responsive and fixed the problems asap!
Thanks to Garrett & Alexa!
BOLD is a great company. We sell high end furniture and needed a way to present custom options to our customers. After a lot of research we decided on BOLD Options and they’ve been great to work with. The software is easy to use and their support is great... highly recommend!
We haven't done a ton of work with this app yet, but so far it's the only thing that has provided a simple and accurate way to solve a problem we had been having for a while. The monthly price tag is a bit tough to swallow, but I'm hoping that it proves itself worthwhile in the long run. We tried to do the liquid set-up ourselves, but got stuck toward the end. We opted to have one of their team members install it for us. They were quick, courteous, and offered further help if we need it. Great customer service! I would definitely recommend this app, as well as the team behind it!
With more than 350 products that have multiple options... this has application has been a total lifesaver! Thanks, Bold!
Bold Product Options worked like a charm for what we needed on our site. We tried several different apps prior to Bold (simply because of the price), but going with Bold is worth it! Top notch customer service (Rick, Nick, Marty, and Val are rockstars!) and just the ease of the app interface surpasses the others. If you're contemplating if this is the right app for your commerce site, just give it a try and you'll be convinced.
Thanks very much for the review! We're so happy to hear that our support superstars were able to help with any questions or issues you had. Let us know if you need anything else, and best of luck with the relaunch of your store!
This app is really great once you get it to do what you want. I would give this app 10 stars if I could get the awesome help that I received from Naman and MC in the middle of the night when you need it the most.