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MC at Bold did a great job answering my questions and helping me with a few little problems (that were all caused by me). I would highly recommend MC, great attitude and a pleasure to work with.
After a quick and easy installation by the Bold team (Thanks, Noah!), I jumped in and was able to add the options I wanted within a few minutes. The app is very intuitive and the process of adding options to individual products or an entire collection is ridiculously simple. I'll be ditching the stock variants to use conditional logic options in this app soon. If you're on the fence or shopping around, don't waste any more time. -Grant
Samuel L was super supportive when we had a technical issue. Helped us right-away with not waiting around for the ticket to be escalated to another department. Very refreshing.
The app is killer too, helps with all our offerings.
This app has allowed us to move past the limitations of not having enough variants to cover our necessary customization options. Very grateful for this app and what it has allowed us to accomplish!
Another great servie Chat with Mona, awesome help great app!
So far so good, really helps our brand!
The customer service has been amazing, a big shout out to Priyanka, you were a great help! Stay safe and wash your hands!!!!
Had some issues with the install. Cody - Online help, was awesome got it all straightened out and back on track. The customer support is top notch!!!
Quick and easy fix for an option set that was not showing up on a product. Customer service reps name was Rebecca. Pleasant experience for sure!
Hi there! Thanks so much for the review; we're very happy to hear Rebecca was able to help you ,and that it was a quick fix. We're available if you need anything else :)
I have had this app running on my site now for over three months, and I love it! It needed some customisation out of the box to suit my requirements. All this work was completed Nick who was always very professional and an absolute joy to deal with! Excellent response time, work was on point, and I never had to over explain for what I needed doing. 5 Stars to the app and 5 star customer service. Highly recommended
Hey there, thank you so much for the review! We're happy to hear you've been enjoying the app for the past few months, and we hope you continue to!
It's great to hear that Nick was able to help you with the customizations you were looking for in order to elevate the app so it better suited your store. :-)
Please let us know if we can assist with anything else! Thanks again for the detailed review.
Great app and awesome support!
Bold delivers. Very happy customer.
Have been using this app for around a year. It works well to replace the variants but has one major flaw. Every time I add a new product the options do not show up automatically. I have emailed support numerous times and I have been directed to change a number in my theme code to reset the cache. This works sometimes but not all the time. Sometimes when I need to add a product in a pinch I cannot get the options to show and I have to wait for support to fix it. I have emailed numerous times and never gotten a solution that actually works all the time.