SC Product Options

I chose this app because it gives me more product options such as text input for personalization and I tried a free one and the formatting sucked on the product descriptions. Before this, I had been asking the customer to write their personalization in order notes at checkout - which I thought looked really amateur. I'm upgrading to the higher price/month because that will also allow me to add gift wrap service for customers (with an added fee) and then I can get rid of an other app I'm paying $20/month for just to add gift wrapping service with no other options. Haven't upgraded yet so I can't comment on those features. But I like the $10/month stuff so I'm sure it will be good.

I had a little trouble when I first installed it and I put in a support ticket and got help right away from MC. Actually I've put 2 help tickets in so far and Bold gets back to me super quick (within hours) and helps me with anything I ask. They'll actually go behind the scenes and fix stuff for me. Which is awesome because I don't do coding.

Great customer service - willing to pay their monthly fee to have my site look more professional and to get almost instant help and fixing of any issues.

Highly recommend this app!

My store: https://thepolkadotpenny.com Haven't added the options to everything yet but you can see it at work in the gift wrap.

Amazing app and even better support

This is a great app and the support is stellar! I submitted a support ticket over a holiday weekend and received assistance from Michael in tech support on Monday. Highly recommend!

The customer support is great! I was stumped about a problem I was having with an option set and Ahmed Piric was able to go in and fix it within a few days. Very helpful!

Bold Product Options is an incredible app. What I appreciated the most is the customer service and how they went the extra mile to fix everything for my theme. Rick made sure that my shop would run smoothly and fixed all the errors in my original coding.

Excellent app! I have over 8,000 products to import for my jewelry store's website. I'm still adding and rearranging my inventory, but Product Options is making it 10x easier to do so. No longer do I have to edit each product page one-by-one. Thank you!

I don't know what I would do without this app. It is so easy to use and has saved me hours of work!

I looked at 5 apps but I decided on Bold. Why? Because they have people folks! People that talk on the phone and fix things! If you have been on the net for a while you will appreciate this. Now, the support - NIR- the most awesome support guy! He hangs in the with you and does not stop until he fixes it. No emailing for days, he calls you if needed! Now that folks is support. Nir has broad knowledge of this program and honestly, can make this program dance! I have some awesome conditionals and fixed suggestions he made to make it better. Thank goodness I have Nir, makes it so easy! Thank you Nir for a job well done. I appreciate your help.

These guys go the extra mile with regard to support. Above and beyond! Excellent!

ORIGINAL REVIEW

I inherited the old website when I joined the company and my greatest goal was to rebuild it as it was soooo dated. We are a sports clothing company and have always offered a personalisation service so that our customers can add a name, a number, initials or a club badge or logo. It's very popular and that functionality needed to remain on the site.

The legacy site had this functionality custom built on top of the Shopify platform and wasn't going to work if I changed the theme and structure of the site. Neither did I have the help of the programmer/s that had bespoke coded the options previously. So, I set out to find the best solution for the new site and found Bold Product Options which was by far the best app for the job. We have quite a few variations of personalisation and some fairly complicated sets of options.

I also wanted it to be a good user experience and using Bold Product Options and the conditional rules that come with the Premium version, I was able to not only streamline the way the personalisation worked and make it a good user experience for but it looked good on screen too.

I have had a very good experience with regard to support. I haven't needed too much help as I found Product Options very easy to setup and use 'out of the box'. Having said that any problems I have had have been promptly dealt with and the support staff are very friendly and quick to respond.

I had one problem which was actually specific to the 3rd party theme I am using but the Bold guys were straight on it, immediately made a minor edit and solved the problem.

I have used support on 5 or 6 occasions and can't fault it whatsoever. All Good!

www.olorun-sports.com

Guri & Shawn saved my Black Friday sale -- they came to my rescue at 1:30am when the pricing would not change on my options. They are my heroes & I am so grateful for their help. Bold is top notch & I use several of their apps. They will be my first choice for all of my future needs! Thank you x million. You guys are the best!