评论 (2,602)

整体评分
4.7
每个评分等级的数量
  • 87% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2019年2月6日

Very good customer support!! Fast replys with in depth help, special thanks to Rony J for resolving my issue so fast!

MagneCase
荷兰
22天 人在使用应用
2016年6月2日

Great App and Great customer service! Good job and thank you Bold App Team! :)

Linders Fancy Toffee 2
美国
22天 人在使用应用
2023年9月6日

Bold Product Options app is user-friendly - options are easy to set up and apply to your products and is a great solution for working around Shopify's variant limit. The team helped me set the app up completely and troubleshoot when issues came up with our theme. Special thanks to Ahmed who is kind, friendly, and super helpful with getting our app set up and ironing out the kinks. In fact, every interaction from customer service to dev has been positive, and that speaks volumes for their whole team - highly recommend this app. Thanks team!

Vira
美国
21天 人在使用应用
2018年4月10日

Fantastic app, easy to install and user friendly. Had one issue which was very quickly resolved by the Bold team. I am beyond satisfied with the product as well as the technical support team (thanks again Cole!). I highly recommend this app to anyone who needs to add additional customization to their Shopify products.

Artformck Com
美国
21天 人在使用应用
2020年1月5日

Nightmare in every sense of the word. During the height of holiday shopping the app made it impossible for our customers to check out and to add insult to injury, the customer service disappeared for days onylt o start responding once we deleted to "win(?!)" our business back. Their product video offers a 30 day free trial and 14 day elsewhere. Their CSR *offered* a free trial extension but we ended up getting charged anyway then wasting time getting Shopify involved to get our refund after several attempts. Even Shopify couldn't get a response at first and kept having to try other avenues. Their emails tend to be more excuses of why they're screwing your business because they have so many customers and there is oftentimes an English-speaking language barrier. The very worst part is although we've scoured our files to delete every trace of them after removing the app, we're still finding bits of their code popping up throughout our customer facing site. Causing us more productivity hours undoing the damage of integrating their app on our site. We moved to Infinite Options after this nightmare in mid-December and they are leagues ahead in terms of functionality, professionalism, transparency, support and price. The last time I ever give a Bold app a chance in any of my stores. Over-priced, under-supported and abjectly clueless. Use Infinite Options.

Budgie Lou Brew Coffee & Co.
美国
21天 人在使用应用
2017年5月23日

Great app we use it for all our clients.
www.echic.com.au

Beautiful Boxes Au
澳大利亚
20天 人在使用应用
2021年1月12日

I deleted the app and files still lingering causing my website to slow down. I tried to delete them now its causing me liquid error

Tagit Express
加拿大
20天 人在使用应用
编辑时间:2018年7月22日

Update: I have to say the app developer really came through and helped me solve my issues. It was confusing to start and when I didn't hear from the developer about some problems I was having, I wrote a poor review. But they responded immediately to that and walked me through the set up and even made some customized adjustments to get it functioning the way I wanted. So now I can say I definitely recommend the app. Once it's running it functions great and has a lot of options. And support is there to help if you have any problems.

Shop Nixxle
美国
20天 人在使用应用
2020年5月8日

So far so good! I've been chatting with Naman using their live chat feature during my setup process and the support has been awesome compared to some other similar apps I've been using. I'm still playing around with the app to see how it works, but it seems simple enough once you get past the installation!

Stacy Nolan
美国
20天 人在使用应用
2017年3月27日

I've researched a few options, and this is by far the best. Powerful, works as advertised, and lots of features.

But more importantly, the customer service is amazing. They've answered every question I've had, usually same day on weekdays. And they've gone above and beyond in addressing any issues I've had.

Excellent support!

Guamanimals
美国
20天 人在使用应用