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Spent about 30 hours incorporating this app into our website -- it worked for about 3 days then all of the sudden the prices don't transfer to the cart. We had to shut down our entire business on Friday because nobody from Bold would answer our emails. When they finally did answer they said "we're swamped".....really? Great response Bold and thanks for the loss of revenue.
We paid these people $40 to install the code and $19.99 a month for nothing. I'd stay away from this app unless you want to lose money....
KidsAtPlay.sg is a one-stop portal where parents can search and book children's play activities, sports and birthday party packages in Singapore.
Needless to say, there are numerous options / packages / add-ons that parents can choose to top-up on the original product. As I am also using a unique voucher code per product (for redemption) that utilises metafields to generate, it took me a long long while to create and edit each and every option!
Thankfully, halfway through that process, I found Product Options! Well I'm already using your Loyalty Points and Recurring Memberships apps, so hey, why not give it a try?
BEST APP IN THE SHOPIFY WORLD, no scratch that, BEST APPS IN THE WORLD!
Saved me so much time (no need to create metafields!) and al information is captured as it is! Loved that various types of options can be used, and I've combined a mixture of radio buttons, check boxes, open text boxes etc.
On this note, can someone help to: create a calendar dropdown for me? I read somewhere that this is do-able.
Also, I hope you'd be able to marry the Loyalty Points app and Product Options app. As of now, I understand that points can only be redeemed off the original product price and not the add-ons. It's very confusing and doesn't tie in well - when selected options are added to price, the points do not increase accordingly, and when a customer redeems points - then he'll realise he had only redeemed the original product without the add-ons!
In any case, all I can do now is to add a disclaimer that points can only be redeemed off the original product price :( that kinda sucks from a customer point of view.
So I hope you can marry the two very very soon please!
I've gotten the best support from MC, Alexa and Paul (there's one more but I can't remember his name)! Very fast response time and awesome customer service. I'm quite an impatient woman so I love that they can rectify my issues fast!
Jeff rocks! He totally helped me out! We have struggled to get Shopify live - we have been using Product Cart for over 10 years. with over 50K SKUS, lot to move over and a lot of change. Looking forward to expanding how we use BOLD!
So many bugs, so many order errors - we've just had an absolute nightmare fulfilling our Christmas orders because of Bold Product Options. Spend thousands of dollars in development fees trying to streamline and customise the app to make it work effectively, as we'd already launched and committed. Frustrated customers missing out on orders because of missed variants. Very, very disappointed.
OK, so I do find Bold Product Review very useful in my situation, because I have variants and conditional logic, Bold made it possible
However, my social sites (Instagram & Facebook Shops) that link to shopify store does not show any of the Bold Variants such as size, color, anything at all. I had to take it down for now and will have to think about my options. That was a big bummer, hope they will be able to change that in the future.
rapidité, mon problème a été réglé !
merci beaucoup
J'ai contacté le service deux fois et chaque fois ils ont été d'une grande aide
The Shappify Support Team is great! Not only do they respond very quickly, they go out of their way to help and make sure you get the best customer experience. Thank you so much for your help!
The app is very easy to use - definitely worth it.
Great App! Had a minimal problem to begin with, contacted chat support and Challi fixed my problem very quickly! Thx!
Thanks for your review, and we're happy to hear that Challi was able to lend a hand. If anything else should come up, we're always around to help out!
Really good, flexible app. Not exactly what we need but very helpful customer support so I would recommend it, and would consider using again in the future.
Great app! I have searched high and low for an app that would allow me to add multiple fields, radio buttons etc all on the one order form so that clients can send me all the information I need as they purchase their invites.
Easy to use, looks great - what more could you want. I highly recommend this app!