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First and foremost, themes matter. Be sure to talk to support and use the professional integration service for your theme and start testing with all of your payment methods to make sure the integration works - we had to escalate to a 2nd Tier programmer at bold to fix. Also check your email confirmations + shipping confirmations & have the bold team fix those to eliminate the "unnecessary" coding ~ the customer really doesn't need that gibberish in their box! We absolutely love this app. & use it on just about all of our products ~ It really works seamlessly, and is an excellent performer.
This app works very well for us and is super easy to customize on the backend. Their custom support team is FANTASTIC! They have helped us with a number of customization we wanted to make and their turnaround time has been amazing! I can't recommend this app enough!
Thank you for the review. We are so happy that you found the app user friendly and that our support team was there to help. Thank you for the recommendation you are fantastic!
This app has been an amazing asset to my website. It has allowed me to offer a wider array of products, giving me the opportunity to gain more customers. Very user friendly, I can't imagine not having it for my site!
Support has been excellent getting the options to match the other product options. This app is worth the money.
Hi there. Thanks for reaching out to us about this. We're going to continue working hard on the ticket that you have open with our support team, and we're definitely open to jumping on a call if you'd like to discuss any lingering issues should there be any! We're looking forward to getting Product Options up and running smoothly on your store with you. :-)
We use this with all of our teddy bear gifts Hugs Boxes because all of these have the exact same options - ready-made gift messages, custom gift messages, and signature fields. Using Product Options enabled us to easily roll-out these options across all products - instantly! Plus, their support has been top-notch! Great work!
-The Serious Teddy Bear Company
This is a great little app. Easy to setup, use and keep updated. It's really a must have if you have any type of non-standard retail product that requires customization beyond just color, size, etc.
I love that this app has LIVE help! Paul helped me configure the conditions for an option I havel . I offer engraving as a paid option and wanted a drop down after someone clicked "yes". Couldnt figure it out for the life of me. After talking to Paul, it was done in 30 seconds. This app has worked out great for my new store . I migrated from WooCommerce on Wordpress
I'm loving this app so far and the support help is outstanding! Thanks Cole!
We have used the Bold Product Option app on our store for a few years now and it has consistently been very reliable. However, recently we experienced a small technical issue, so we reached out to Bold's Support for help. Their team - especially Nirav and Samuel - responded very quickly and fixed the problem right away. In our experience, Bold's team has always provided high quality customer support. Thank you!
Thanks so much for this review, it means a lot to us! We do our best to get these kind of issues resolved as soon as possible! Excited to see what you do with Product Options. Let us know if we can assist with anything else. :-)
Product Options is great. It allowed me the flexibility of managing colors and other options without creating product variants which complicated my inventory management.