评论 (2,619)

整体评分
4.7
每个评分等级的数量
  • 87% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2023年11月5日

Haris was very prompt and helpful. Great to work with.

Miss Lillie Children's Boutique
美国
接近5年 人在使用应用
2020年6月24日

Have been using the app for a while. I had some issues that I needed to address and Rony was great at walking me through and getting everything back up to speed.

Benchmark FR
美国
大约5年 人在使用应用
编辑时间:2020年3月18日

I installed this app excited to add additional custom options to our store. I was disappointed at first because the options did not match well with my store's theme. I was also frustrated with working with their chat customer service. I was asking them to help me figure out how to change the look of the options to match my theme. The person I was chatting with was not very helpful and kept referring me to change the display settings. Thankfully they referred me to someone else, David, who had more knowledge about fixing the cosmetic issue of having the options match my website. Thank you, David, for helping me, I am now very happy that the options look more seamless with the branding and look of our online store.

-Update
Priyanka was very helpful and answered my requests very quickly and accurately.

Princess Bride Diamond
美国
大约5年 人在使用应用
编辑时间:2018年9月18日

We make semi-custom clothing and our basic shirt comes in more than 3000 options. This app is one of the only reasons we are able to use Shopify. Also, since our products are made to order, it is imperative that we are able to export orders to our database as well as Shopify POS - including all the options. This was the ONLY app we could find that allowed us to do so. (Using Xporter by eShopAdmin - they work perfectly together!)

My only suggestions would be to enable me to to duplicate an entire Option Set because I have some products that have a single difference from another product and I had to set up a new Set from the beginning. You can add more than one product to the same Option Set if all the options are the same.

They did the install and have been very responsive to questions. Do not be put off by the price! It truly is the best Options app out there.

ClergyImage
美国
大约5年 人在使用应用
2023年10月12日

Thanks for your help with ensuring a smooth transition of the app for a template update. Fast, helpful and efficient Customer Service.

Cool Flo
英国
大约5年 人在使用应用
Shop Circle已回复 2023年10月24日

Hi there,

We are thrilled to hear you had a positive experience with our customer service team during your template update transition! It's fantastic to know that you found our team to be fast, helpful, and efficient.

Your kind words greatly motivate us to continue providing excellent support for our Bold Product Options app. We believe in quick and helpful service to ensure smooth operation of your online store.

Please don't hesitate to reach out if you have any more queries or need further assistance. Your feedback and satisfaction are very important to us.

Best wishes,
The Shop Circle Team

2023年7月3日

Easy to use the app and very customizable. I've had issues with other apps being too complicated and not streamlined well enough. The customer service is great and Mrunal really helped me out.

God of Gaming
美国
大约5年 人在使用应用
Shop Circle已回复 2023年7月4日

Thanks so much for sharing the experience you've had with our app. We're happy to have you as a user, and we'll continue doing our best to ensure you're fully satisfied with all we offer.

Our support team is always here and ready to assist you!

All the best,
Customer Success Team I Shop Circle

编辑时间:2020年4月15日

great app i have been using this for 2 years now and i can tell you its the best app out there for creating options and their customer service is great especially Naman who really helped me solve the issues I was having

Bella Braided Wigs
美国
大约5年 人在使用应用
2019年10月21日

First I want to say that the customer service from Bold is beyond excellent. Rony was extremely helpful in assisting us in getting name engraving setup on our store. He even helped us to get the price to change on the product page when engraving was selected. This is truly a great app from a great company ...

AFBookstore.com
美国
大约5年 人在使用应用
Shop Circle已回复 2019年10月22日

Thanks so much for the kind words; we'll be sure to let Rony know! He's a great guy, and is very knowledgeable about Product Options, so we're thrilled to hear he was able to assist you with getting the engraving set up for your store, as well as the price changes on the product page.

We appreciate you taking the time to leave us a review; thank you, and please don't hesitate to reach out if you need anything else!

编辑时间:2018年10月3日

First and foremost, themes matter. Be sure to talk to support and use the professional integration service for your theme and start testing with all of your payment methods to make sure the integration works - we had to escalate to a 2nd Tier programmer at bold to fix. Also check your email confirmations + shipping confirmations & have the bold team fix those to eliminate the "unnecessary" coding ~ the customer really doesn't need that gibberish in their box! We absolutely love this app. & use it on just about all of our products ~ It really works seamlessly, and is an excellent performer.

RodeoH
美国
大约5年 人在使用应用
编辑时间:2022年4月25日

This app works very well for us and is super easy to customize on the backend. Their custom support team is FANTASTIC! They have helped us with a number of customization we wanted to make and their turnaround time has been amazing! I can't recommend this app enough!

BenShot
美国
大约5年 人在使用应用
Shop Circle已回复 2021年10月20日

Thank you for the review. We are so happy that you found the app user friendly and that our support team was there to help. Thank you for the recommendation you are fantastic!