评论 (2,596)

整体评分
4.7
每个评分等级的数量
  • 87% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
编辑时间:2024年8月6日

Updated Review: We were on the premium plan with the Bold PO app and have experienced a significant decline in quality of customer service and the app in general since SCPO acquired it. At first we were excited that they reduced the monthly price point for the premium version by $10/month, but it has come with a serious cost...

Since April 2024, we have encountered issues with incorrect orders, ...

Sloppy Chops Co
美国
2年多 人在使用应用
Shop Circle已回复 2022年10月17日

Thank you very much for your honest and detailed feedback. Reviews such as yours help us determine areas for improvement, and areas where we are doing well. Thank you for ...

2020年4月28日

We are using this up to show extra options on product page but I am very disappointed because app does not sync well and I have to do that all the time manually. Also can not sync all collections I have so I can not put 2000 product in collection, I have to add product manually each time I need options which takes forever.

UHS Hardware
美国
2年多 人在使用应用
2020年5月29日

Sadly this app does not work consistently - customers have been able to add on items without being charged at least a few times a month (twice just yesterday, totalling almost £100!). As you can imagine, writing to the customer after the fact asking for the amount they actually owe is a recipe for never seeing that customer again. We have given Bold customer service ample opportunity to fix this ...

Bloomtown
英国
2年多 人在使用应用
编辑时间:2016年3月3日

Have been using the app for a few months. Don't expect the inventory tracking to work. It has been nothing but issues for us regarding inventory tracking. Multiple hours wasted and calls later they basically just said tough luck. They told us to go complain to our other third party apps to convince them to integrate with bold apps, great advice. Also, it doesn't integrate with shipstation or ...

The Gld Shop
美国
大约2年 人在使用应用
2020年6月29日

I am appalled at the customer service from BOLD. I have been passed from pillar to post and no body at BOLD is fixing the broken app. I am over a week later after reporting the issue and still no fix after promises that the tier 2 team would fix. This is not a fair way to treat customers.

The Herbal Way
英国
大约2年 人在使用应用
2023年11月20日

For $50 a month...this app should be 100%. I've had nothing but trouble with this app, and the way you have to set it up is so painful...that you end up being stuck with it for a LONG time before you invest the time to switch to something else. Every time I make a product update...I have to contact support and they have to manually fix it. And I know what I'm doing, I'm quite tech savvy. This app ...

circleandsquaredecor
美国
大约2年 人在使用应用
编辑时间:2017年1月31日

Useless! DON'T rely on this APP at all! We've used it for nearly 2 years. OK to start off with (although a bit clunky and seriously messes with the look and feel of checkout cart so needs adjusting...by you!). They've just done an update and the app has fallen over badly. Half hearted attempt from BOLD to produce a reliable app. We have an online store selling gates and fencing and need to add ...

Evador Wroughtiron
英国
接近2年 人在使用应用
2018年7月18日

We have been using BOLD apps for two years now... and apparently BOLD has gotten so big they don't care if their apps work or not anymore. The service i've received trying to find out why this app no longer allows conditional logic is downright worthless.

They are first tried to tell me that we contracted someone to change the HTML in the app and that it was not their fault... What!! only they ...

Rolfprima
美国
接近2年 人在使用应用
编辑时间:2020年11月10日

UPDATE: after got great costumer support from Alina, i got the worse costumer support by your manager Robb, if i could give 0 stars and not 1 that could be better.
worse costumer support ever. Last review: The app work amazing! and Alina from costumer service just perfect! she helped me with eveything i asked on LIVE CHAT so fast! thank you 5/5
helped me raise AOV and CR

LilliPhant
美国
接近2年 人在使用应用
Shop Circle已回复 2020年10月28日

Thank you so much for the review. Your feedback is so important to us! We are constantly striving to provide the ideal experience for our customers, and your input helps us ...

2019年3月4日

This is a joke! 3 months, they still couldn't / don't know how to correct the issue. Each email replied I received are, we are looking into and the issue is sent to upper level to look into it. But it been more than 3 months, nothing is correct / fix. Each day pass, we are losing $. Store is still not available to customer. No service is provided but still charging us $19.99 monthly fees! How ...

Scott Cao Violins Dealers
美国
接近2年 人在使用应用