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Kelsey did an awesome job helping me out today....just before our big Black Friday sale I thought we had an issue and turns out it wasn't as big a deal as I thought. THANKS KELSEY!!!!!
Hello there! Thanks so much for the shoutout to our support specialist, Kelsey. We're so glad to hear that the issue turned out to be smaller than you thought - however, it doesn't make it any less important!
It's wonderful to hear that everything is up and running as it should now. :-) Black Friday is stressful enough as it is, and all you should be worrying about this weekend is your sales.
Cheers! And please let us know if we can help with anything else!
Daniel is a legend beyond legends. We have been using Bold apps for a long long time now and recently did a major overhaul of our site. Daniel has been there every step of the way pre & post-launch to ensure that the PO integration works seamlessly for the end-user. Cannot reccommend enough.
We totally agree - Daniel is an absolute rockstar! We've made sure to forward your kind words over to him.
Thank you for the review and happy holiday season! :)
Excellent support... quick, to the point, knowledgeable, and issues usually resolved very quickly! 5 stars!
Thank you for your review, and for choosing Bold! :)
I needed some help re-formatting how our bold options were showing up on our product pages and Jeff was extremely helpful! I first spoke to Deelan last week who led me in the right direction, then I hopped back on chat with Jeff a few days later and he was able to help with our exact request right away. Very efficient, responsive, and wonderful communication. We really appreciate it!
Have had this app for some years now. It has it's issues, as it should. Customer service has improved over the years, I just had a great reminder of that. We've had a problem lingering for some years now, and it was never resolved. Today, I had the pleasure of reaching out and being helped by Alina. She found the answer, that answer didn't resolve the issue, but it was the one time I got a real answer to this problem. She then pointed me in the direction of a resolution that may help, time will tell, but the patience and understanding was worth the wait time, and the headache is now numbed and my confidence in this App has grown. The App does what it should do, does it well. It created a headache in the background, but that was resolved today. Thank you Alina.
We simply could not function without Product Options. Many of our products are custom made and bespoke. Clients have a myriad of options, many of which depend upon what they select from each dropdown. Bold's conditional logic allows us to offer the available sub-options for each selected option. Some of our products have high-hundreds of possible options (variants) and this is the only way to overcome the 100 variant Shopify limit. Additionally, the UX is certainly much more attractive than would otherwise be possible.
We had an issue with options not adding to cart. Jeff in Bold support went the extra mile and investigated it thoroughly, finally finding the issue in our theme code. Thank you, Jeff!
We've used Product Options for almost two years during which time we have only had two issues. Both have been fixed by Bold. Highly recommended app.
Thank you for the kind words. Really happy to hear that you've been using Options for 2 years, looking forward to continuing to support your business.
We had some questions about some edits in the Bold product options. It was solve very quickly and clear ! Thanks Chintan
Hi there! Thanks very much for taking the time to leave us a review; we're glad to hear that Chintan was able to quickly answer your questions about editing some of your options within Product Options.
You have very beautiful furniture, by the way!
I tried the competing apps and... well, they can't really compete! Product Options, the premium version specifically, had all the tools and flexibility I needed to get my Shopify site setup just the way I wanted it. The ease of use it has brought for my customers is well worth the monthly investment. The service has been prompt and first rate all the way around. Highly recommended!
Without this App my site would not have been able to be made on Shopify! The app is so robust with features its mindblowing! I have products that have 25-30 Options and Bolds Product Options App handled it like a pro!
I needed a few tweaks to the invoices and Shubhneet handled my support tickets quickly and made all the changes and now everything is Perfect. Thank you Bold!
Great app and quality customer service. If you have a Shopify store and need a way for customers to choose between options, or add on an extra product, this is the app for you!