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Great App and Great Support.
Needed an app which allowed us to have different customization options in a single sku, this one was the best of the lot, what even better is that their support is extremely quick! Harun especially was of great help, he listened to my feedback and problems carefully and suggested solutions for the same.
10/10 Recommended.
This app is very much needed. We wouldn't be able to function without it. Shopify only allows 3 drop-down menus. Some of our products require more and this app does just that. Their customer service is top notch also!
Thank you for your wonderful review! We're thrilled to hear that SC Product Options is a vital tool for your business and that it helps you overcome Shopify's limitations. It’s great to know our customer service team made a positive impact on your experience as well. Your feedback is truly appreciated, and we look forward to continuing to support your needs.
Best,
The Shop Circle Team
For the most part I am happy with this app. It is the most robust version out there, however it has some sync times that seem long and it does occasionally get buggy. The customization ability with Product Options are very impressive and the ability to have basically unlimited options and option sets as well as conditional logic really makes this app work well for my business. Recently I had an issue that took 5 hours to resolve due to an inability to contact the service team. However once I was able to connect with Saro A, she was able to immediately resolve my issue perfectly! Thank you Saro! It was very appreciated!
Used to be a good plugin until today. My product option on my website suddenly not working. It was all ok all the while and we have zero clue what happened. I didn't notice this app was no longer under Bold until this happened. My team and I were trying to contact their support via email, chat, and any way we could. They greet you but when asking about our problem, they do not reply at all. My site relies heavily on this app and they are highly unprofessional when dealing with customers. This is not a free plugin so I do expect someone can help me solve the problem not creating a headache for me. Not recommend for anyone.
This app is definitely key to my products. Although I have had some problems over the years, customer service has always helped me figure out solutions.
We have used this for years! It is so nice being able to control the options on individual products. Customer service is always quick to respond and eager to help resolve any questions. Thank you Jeff for the extra help with the video recording!
This app solves most of our problems we were hoping it could, and customer service is helpful and prompt.
The new Dynamic List feature is great for us because we can have new products automatically have Option Sets applied to them rather than manually needing to select each new item within the app every time.
The app has its limitations but for the things it does offer they do work well and gives me some customization further than what Shopify offers natively. Their customer support is also very prompt so if you have any issues they are usually pretty good about getting back to you quickly and fixing any issues.
I'd rate this app 4 stars, but gave it 5 due to how helpful the CS team always are! We use this app for a LOT of products, and will run into a glitch here and there as expected - but the team at Shop Circle (shout out to JEFF!!) are always there via their live chat to help us out super fast with any issues we may encounter. Definitely would recommend this app for anyone out there thinking about it.
I recently downloaded shopcircle options for enhancing product options for personal configurations and am thoroughly impressed. The customization it offers has transformed my store's functionality and user experience. But what truly stands out is the customer service, especially from Armin. He meticulously catered to every detail, ensuring a perfect fit for my needs.
The app runs smoothly, integrating seamlessly with my store, leading to increased customer engagement and sales. I highly recommend it for its superior customization and exceptional support, particularly from Armin. It's not just an app, but a significant upgrade for any e-commerce platform. so let's go!