SC Product Options , 2,525 則評價

整體評分
4.7
各級評分數量
  • 87% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2023年10月16日

I have been using this app for several years. It works perfect for my cake and cupcake topper business. Customers like to personalize their orders with colours, size, name and age. Bold Product Options app is easy to use which saves me valuable time.

Cake Time and Celebrate
加拿大
使用應用程式 接近3年
Shop Circle 已回覆 2023年10月24日

Hi there,

We're absolutely thrilled to hear that you've been finding Bold Product Options a perfect fit for your cake and cupcake topper business! It's such a boost knowing it has been part of your journey for several years.

We're especially happy to know that our app is playing a role in helping your customers personalize their orders while saving you some valuable time. After all, part of our mission is to create a smooth and efficient experience for both business owners and customers.

Thank you so much for taking the time to leave this awesome review. Your continued support means a lot to us!

If you ever need assistance or have any questions or suggestions, please don't hesitate to reach out. We're always here to help.

Warm regards,
The Shop Circle Team

2023年10月12日

Perfect support. thx.

Schaffner Signalisation AG
瑞士
使用應用程式 3年多
Shop Circle 已回覆 2023年10月24日

Hello,

We're thrilled to know that you enjoyed our support service. Your kind words make all our hard work and effort worthwhile. Thank you very much for your generous 5-star rating.

We take pride in our customer care and we are happy to see it reflected in your experience. We look forward to continuing to serve your business needs efficiently.

Best wishes,
The Shop Circle Team

編輯時間:2023年11月2日

UPDATE: After submitting my review and describing this flaw publicly, the app developer reached out to set-up a web meeting in order to fully understand and work on a fix for this issue. After a few weeks of back and forth and rigorous testing, I'm a happy to report that the developer has successfully resolved this flaw. I'm therefore updating my rating accordingly. If they are able to address another limitation that I've had with this app over the years, it'll be a perfect rating from me. We'll see what happens...

---

WARNING! I've been using BOLD Product Options for over 6 years on 2 different Shopify stores and it's been great...until now. When recently integrating it into my newest (3rd) Shopify store, I've discovered a substantial flaw that's new to the app. If you update any of your product/variant prices within your Shopify product database, all product options that use the product will NOT receive the updated pricing. In the past, you were able to click on a 'Sync with Shopify' button which would update all products/pricing within your product option sets. This no longer works. After communicating with support, they have confirmed that the only way to have the pricing update is by manually re-saving your individual product options. So basically, the app functionality has been rendered useless for anyone that has the need to update their product pricing. Manually re-saving hundreds of product options anytime you have pricing updates is not exactly efficient. So this being said, if you plan on having a large amounts of products and product options sets, and will have the need to update your product pricing in the future, this is NOT the solution for you. Until they resolve this critical issue, I can no longer recommend this app.

PosterGarden
加拿大
使用應用程式 大約2年
2023年9月27日

Great app, been using for years. It has some quirks, but I find that it works the best for us compared to other apps.

Also big shoutout to Nicholas, Haris, and Alina for their customer service!

Something Greek
美國
使用應用程式 8年多
2023年11月19日

What a great app!
I think that this app is the most excellent of ones about infinite price and image change.

Particularly, a development of this app, Armin is a super.
He has helped me in a short time.

Büromöbel Plus
德國
使用應用程式 5天
2023年9月25日

I had an issue where customers were purchasing custom products without selecting any of the options that were set on my Bold Product Options App. I figured it had something to do with the new theme we had just implemented, so I contacted the Shop Circle support team to take a look at the issue. They solved my problem within 24 hours and helped me tweak a couple of things that were not part of the original issue or even problems at all. Very good customer service.

Rodeo Mart
美國
使用應用程式 5年多
2023年10月16日

Jeff was incredible in helping us work through an issue we had with the app after applying a recent update to our store. Really appreciate the white glove service today!

Taylor Made Scrub Hats
美國
使用應用程式 11個月
Shop Circle 已回覆 2023年10月24日

Hello,

We are thrilled to hear that you had such a positive experience with our team member, Jeff! It's his dedication to service like this that helps set us apart. Your kind words truly inspire us to always strive to deliver excellent customer service.

However, should you encounter any more issues in the future, please do not hesitate to reach out to us. We're always here and ready to help to ensure the smooth running of your store.

Thank you for choosing Bold Product Options. Your feedback is highly appreciated and will help us in continuously improving our services for you.

Best Regards,

The Shop Circle team

2023年11月3日

Extremely quick response, adaptation of resources, everything done the way we want, so far everything is wonderful, I recommend it!

Vira Amarelo
巴西
使用應用程式 大約1個月
2023年9月15日

Jeff helped me today & he did a great job of figuring out the issue we were having & getting it fixed quickly.

Wholesale Accessory Market
美國
使用應用程式 7年多
2023年9月25日

The app makes giving options to our products much easier!
There was an issue when integrating the app to my new theme, and their developer team tailored the code and fit up the error in two days.
Great team, quick response.

K&S - Sydney
澳洲
使用應用程式 3年多