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Outstanding customer service! I love that I can email them with my problem and the reply is "done. we took care of everything." Having a team that can take a problem off my plate & handle it without causing me a headache and more down time is worth everything
Gave their staff login to implement the app and they managed to break it meaning customers were getting things for free... and now their team havent responded
Great customer service and app. This app has much more to it than I Initially;y thought and the customer service from Ryan was exceptional! thank you team!
Thank you so much for the review! We are so happy to hear that Ryan provided great support.
MC (Marie-Claude) - your help is really awesome in resolving the long pending issue !!
I'm not sure why I wasted so much time searching the App Store for a better App than one made by BOLD? I've used them before and I should have stopped trying to be cheap and just went with what I knew worked - not to mention reliable customer service. Thanks for your help Carter - appreciate you going the extra mile and triple checking that your App would fit all my needs. Do yourself a favor and go with Bold. They've been around a long time and know what they're doing. A+
Used this app for long. Great support! Professional and friendly. Helped me solved some problems and also helped me configure my options so Im all happy :)
Thank you for your feedback. We sincerely apologize for the frustration this has caused. We’ve made some significant changes to our infrastructure to help provide stability and better serve your needs going forward.
They are very happy to provide services, and are very efficient and work very seriously,very good!thank you.
Thank you for your kind review! We are so pleased that you are happy with the service. Thank you for choosing Bold!
This app is absolutely one of my favorites. All of my products are able to be personalized and some require very specific information. I would have to communicate with every single customer 1 on 1 to get the necessary information without this app. Shoppers want things to be simple and user friendly. This app allows my buyers the assurance that everything is being provided for the personalization they need for each of their products. I really do not know what I would do without Bold Apps
Awesome app. I have a lot of product options and this app is a lifesaver!
Love how many options this allows me to give my customers. Essential for a business that specializes in custom items!