SC Product Options

This app looks like not so good.
So many images by addons price were generated.
Because of this app, my all store was messed.

Please read my review before installing this application as this app has a critical bug that they can't fix. As a shop owner, you need to know this information.

I loved this application. I've tried other apps and this is by far the best product option app, only if it worked.

The critical issue that they have not able to fix for past 6 months is that once in awhile, their added options do not reflect on the total price.

That means, a customer think they've paid for the added options, and it even show up in the receipt as if they've correctly added the options, yet it does not reflect on the total price.

This maybe happens once in a hundred sales, but we made so many angry customers. When they receive the package, the option items are not included because they didn't pay for them, and it won't show up in admin, yet it shows up in their receipt!!

There were many cases that we had to send those options for free to cease the upset customers. Some customers understood that it's a technical glitch yet, it does not leave any good impression on us.

Bold customer support has been helpful, yet they just can't figure out why this is happening, or by the nature of this app, this deadly critical bug can not be fixed for good.

I am writing this review so that other shop owners are warned before installing this.
As I said, I would love to use this app again, if they can ever find out the way to fix this.

I do feel that I deserve an apology from Bold CEO as I waited this app to be fixed for 6 months. I have had enough damage for using this app.

Regards.

Walter

Great app, and quick response, Kemal and Armin provided professional support, I will definitely recommend this app to someone else.

Great ppl Mike is the best. If something is not right they will really try to fix it give it some time

I like the app, but I wish they were a little more upfront about the installation of the liquid code, and the cost of it. The instructions are not very clear as to how to do it yourself, so really you are left with no other option but to pay the $50 to get them to do it for you.

This is a very good app.
The support was solid and helped me with the installation.
It is an application that can be used with confidence.

Love this app for our jewellery customisation. Great instructional videos, easy to use, great support

Great app and i express my heartfelt thanks to the support team, particularly Sanjay. This application has exceeded my expectations in terms of its functionality and ease of use.

Great customer service...speedy response and eager to please. Thanks!

Very good App and fast implementation with the Bold expertise developer for all stores..

Thank you!