評論 (2,596)

整體評分
4.7
各級評分數量
  • 87% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2022年12月13日

Let me tell you - the customer service is exceptional! I used other apps that didn't work and then I got here. Customer rep Jeff answered any question I had, and very quickly I should add. I wasn't waiting 5 minutes in between each question for an answer, I got my answers in under 2 minutes and we were on for over an hour. He walked me through an entire product setup and I already have a product set up with less than a few hours invested into this customized! I can tell you compared to a certain other customizer I was using, this should get 6 stars not 5.

Prowear Co
美國
使用應用程式 6天
編輯時間:2019年9月25日

Omg, I just had the best customer support experience ever. Nir was a phenomenal support and helped me so much with organising how my products looked like. I heavily recommend!

I also have had help from Sukh, they were very helpful and I can't say a bad word. Thanks to them my webshop will work just fine!

Sögreni of Copenhagen
丹麥
使用應用程式 6天
Shop Circle 已回覆 2019年9月25日

Hi there, thank you so much for sharing your experience with our customer service team! We're so glad to hear you left the experience feeling so good, and that Nir was able to help with getting your products organized using Product Options.

Please let us know if you need any other assistance! :-)

2019年5月19日

It doesnt work how its supposed to and they have charged me for the service during my trial! I have requested 5 times to tech support that this be fixed and yet they do Nothing! 2 Months I have been waiting for them to fix this and all they do is message you back to say its fixed when you only have to look at my site to see it isnt fixed! They have cost me thousands of £ in lost business! The tech team could not care less! What a joke!!!!!

So-Solar Ltd
英國
使用應用程式 5個月
Shop Circle 已回覆 2019年5月22日

Hi there, I'm so sorry to hear about the lack of support and frustration you have experienced. Please know we're doing what we can to get in contact with you! We hope that over the phone or email we can clarify a few things, including making sure that you are refunded or credited appropriately. We've sent a couple of emails and will try once more to get in touch!

2019年10月11日

We have been using the app for a few months with our products having engraving options and we looked today and all of our engraving options were gone. The main point for the 1 star review is that you have to select all your products one by one for the options. you cant select entire groups of products which takes way too much time. If they fix it so you can select entire groups of products I will change my review to 5 stars. for now the app is useless.

HipFlaskPlus
美國
使用應用程式 5個月
Shop Circle 已回覆 2019年10月15日

Hi there, thank you for the feedback about our app. We're so sorry to hear that you ran into issues with the engraving options showing up on your products.

I saw that one of our product experts attempted to give you a call to discuss this better on Friday, however wasn't able to reach you. I was informed that by creating a collection of products that will have the engraving option on it, you can easily assign your options to that entire collection rather than selecting all products individually.

If you're able to, please respond to our latest email from our specialist, Nick, and let us know how we can better reach you! We'd love to be able to help you get Product Options working better - and more easily - on your store.

2016年6月16日

Amazing App!! It saved me prob over 50 hours bec my site has tons of diff options. The only prob is that it doesnt work with every theme so make sure your theme works with this app.

Barzelh
美國
使用應用程式 4個月
2020年4月21日

The idea of this app is great however it causes major issues at random times. The app support simply don't respond when it gets too hard. Save your money

Blond + Noir
澳洲
使用應用程式 4個月
2018年12月20日

Does the job - but it's SUPER half-baked. You'll get what you want out of it, but you'll be pulling teeth to do so; and then once you set things up - it's interface is god awful and you'll be confused on what you set up in the first place!

But alas - It works well enough, and it's the only option. God damnit.

Soul Ceramics
美國
使用應用程式 5個月
2016年2月11日

Henry from the Team Bold Apps did an amazing job installing the product options to our Shopify Theme. The product integrates seamlessly throughout the site and more importantly the entire platform.

Henry took care of the installation within 15 minutes of granting him access to our store. He also provided us with technical support access.

Much appreciated //Craig

Ea Steel Sales
美國
使用應用程式 5天
2015年5月10日

Easy to install. Makes creating variants a snap.

A Candle Co. / Bell-A-Roma Candles - Scented Soy Candles
美國
使用應用程式 5天
2019年11月4日

I'm in the middle of my trial trying different options. Each time I've had a question, support has been more than helpful. Tonight Chintan assisted me with understanding some of the premium features. Thanks for the assistance. Great info and great prompt service.

Inspiration to Design
美國
使用應用程式 5天
Shop Circle 已回覆 2019年11月5日

Thanks so much for the review; we hope that our Product Options app ends up being a great option for your store! Glad to hear that Chintan was able to assist you over chat when it came to understanding some of our premium features.

If you find yourself in a situation where our live chat is offline, feel free to peruse our Help Center - there's tons of great information there as well!