評論 (2,597)

整體評分
4.7
各級評分數量
  • 87% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2022年4月4日

Bug on my store caused by the app, nobody answers, we are unable to sell for a week...... we need help

Milk 42
巴西
使用應用程式 7個月
2019年8月11日

Very bad app. Full of bugs, complicated to operate, not working properly.
If you want to add one simple field to several products, it will do the job. But if you need a little more sophisticated options than that, the mess starts.
Highly not recommended

Wearabelle
菲律賓
使用應用程式 7個月
2021年7月16日

i have been using this app for a few months now and at first the customer service was great and product working well. HOWEVER, I tried to create new options on a new product and it is not working properly now... i've contacted customer service multiple times and the responses have been seriously lacking. i get one response per day asking questions that i've already answered multiple times to ...

Sunshine And Pixels
美國
使用應用程式 7個月
2017年7月19日

Please read my review before installing this application as this app has a critical bug that they can't fix. As a shop owner, you need to know this information.

I loved this application. I've tried other apps and this is by far the best product option app, only if it worked.

The critical issue that they have not able to fix for past 6 months is that once in awhile, their added options do not ...

Berkeyfilters
美國
使用應用程式 6個月
2022年11月15日

I have installed and uninstalled this app many times, I waited a week for a call with a customer service representative and the call dropped. It is still running on the 1.0 version and will not update. I am being charged each uninstall and re-install. If the app were to update to the newest version, I may be able to use it properly.

millie + roo
美國
使用應用程式 5個月
2018年1月26日

I've lost hundreds of dollars over the last couple weeks because the price of add-ons wasn't included in the shopping cart... customers basically got free products. I wouldn't recommend getting this if you want consistency.

The customer service was also lackluster. Not super helpful and sometimes condescending.

Limelife Planners
美國
使用應用程式 5個月
2019年5月19日

It doesnt work how its supposed to and they have charged me for the service during my trial! I have requested 5 times to tech support that this be fixed and yet they do Nothing! 2 Months I have been waiting for them to fix this and all they do is message you back to say its fixed when you only have to look at my site to see it isnt fixed! They have cost me thousands of £ in lost business! The ...

So-Solar Ltd
英國
使用應用程式 5個月
Shop Circle 已回覆 2019年5月22日

Hi there, I'm so sorry to hear about the lack of support and frustration you have experienced. Please know we're doing what we can to get in contact with you! We hope that ...

2019年10月11日

We have been using the app for a few months with our products having engraving options and we looked today and all of our engraving options were gone. The main point for the 1 star review is that you have to select all your products one by one for the options. you cant select entire groups of products which takes way too much time. If they fix it so you can select entire groups of products I will ...

HipFlaskPlus
美國
使用應用程式 5個月
Shop Circle 已回覆 2019年10月15日

Hi there, thank you for the feedback about our app. We're so sorry to hear that you ran into issues with the engraving options showing up on your products.

I saw that one of ...

2020年4月21日

The idea of this app is great however it causes major issues at random times. The app support simply don't respond when it gets too hard. Save your money

Blond + Noir
澳洲
使用應用程式 4個月
2022年11月18日

We have used it for several years now, it works well. But all my Options set is waiting to be re-synced for 2 weeks, and it doesn't show on my product page.No customer service, no one to help me, I e-mailed and use the live chat, and no real people respond to me, and I am so frustrated.

MelodyNecklace
中國
使用應用程式 4個月