SC Product Options , 2,524 reviews

We have been using this app for about the past 6 months. We utilize the Premium version and for what it is, it is quite pricey; being the only app we found that will alter the pricing at the top of the page with variants, they have a corner on the market, however. For $50/month the easy of editing variants could be better. Another large drawback of the app is that you cannot utilize currency selectors for customers as Bold variants will not adapt, resulting in undercharging of customers and lost revenue. Customer service has been fair as well as overall experience. Again, biggest issue would be premium pricing is $$$$ for what it is.

This app did work for me, BUT before you get this:

First, be aware of the cost difference if you need conditional logic. It's another 9.99 more/mo. and it isn't obvious on the main page of the app. I was drawn to this app for that reason - conditional logic, then disappointed to learn it was more money.

Second: if you choose expert install (free), it will take at least 2 business days.

Third: CACHING is a very big problem while developing your options. You create an option, go to preview it in your development theme copy, and you don't see it working anywhere because cache has to be cleared. After two days of tech support, they told me cache needs to be cleared, but there is no option for that anywhere. Instead they give you a tech support link telling you how to edit a liquid file. I suggested they add the ability to clear cache somehow. I'm sure it would save them hours of tech support, and the end-user a lot of headaches.

Overall not a bad product, but not great. It'll have to do until we can afford to pay 10K to have a nice website built for us. The main issue with this app is that it doesn't track inventory for common variants like size, or color. So the type of options you can realistically use with this app is limited. Their customer service is responsive though and they offered a work around. The work around was to create a duplicate hidden product, but the problem is it shows the same item twice in the cart, and at the very end at check out, its removed since its a hidden product. Very confusing for buyers to click add to cart for 1 item, and see it appear twice in their cart, so that didn't work. This app is awesome to use for adding options like "accessories" though. With the premium version, it shows "total extras" for any additional add-ons your customer chooses, which is pretty cool.

I tried this because I love Product Discounts and I figured that Product Options would be well integrated. It was not. Here Are the Issues I had with the plugin while it was live:
1. It did not update the cart total in the normal way so the Free shipping countdown by Free Shipping Bar did not show a proper tally.
2. It gave away a free Item on its first transaction. It did not charge the option fee to the customer so I had to eat the cost.
3. The solution support gave me to this was an unacceptable workaround, they wanted me to disable my PayPal express button.
4. If you run a storewide sale with product discount your product options will take 24 hours to update to the sale price, and then presumably take another 24 to revert to their normal price after the sale ends. This is unacceptable.

It might be a great plugin for your use, but for my use it was not acceptable.

Very difficult to install but functionality looks good

I have just started using the app therefore 3 stars is more than suffice
and certainly will write a more accurate review as soon as possible!

I would give 10 STARS to M-C, a member of the customer support team, who went so far above and beyond to help me. She never got annoyed by my questions, and after waiting FOREVER to get help from the app support, she figured it out for me. THANK YOU!!!

I would give 3 starts to this app in general.... If it weren't for M-C I wouldn't be able to use it. We paid for the installation, and it had extraneous code in both customer email notifications and Order Invoices, as well as the checkout. M-C fixed all three issues (THANK YOU).... and to my knowledge no one else on the support team has yet to address it app-wide.

The app has so much potential. It is really really great. I just wish that the team would take these design issues seriously. They relate to User Experience. No matter how cool the app is functionally, all a customer will see is "why is there extra code on my page" and they won't appreciate the function.

I look forward to the team polishing and finishing this app, updating it, and I really hope they give M-C a raise!!!!!

I like the app but I have 3 days left in my trial period and now I can't access any of the services in this app or make changes to my Shopify products anymore .

The display was pretty ugly on our website and didn't adapt according to our theme.

Waiting to see how this app performs