The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This is an incredible app with some GREAT features. And it does ALMOST everything we want it to do. Only reason it doesn't get 5 stars is because there is some room to improve (which their reps have even said is in the works). Additionally, the tech support for this app is INCREDIBLE!! I would give them 4.9 stars (only wish they were a little quicker, but usually within 24hrs.....I'm impatient). Samuel L was super helpful on our last inquiry, which was probably SUPER easy for him but gave us the attention and consideration that made us feel comfortable. As our experience with this app grows, we will definitely provide more reviews. Great app for stores that offer lots of customization and options. OUTSTANDING tech support!!!
Product Bold Options has been a lifesaver so far for our online shop. Our products have multiple dropdown options, some that affect price. Not sure how we would manage that without this terrific app.
Blue Kite Gifts
I'm using Product Options Premium APP as an addition to my Shopify website.
APP is OK...need little bit of fine tuning but does the job. Support team efficient and up to the task.
STOP. Before you try and install this, look and read all the instructions. See if you can find the code they tell you to change or replace. Do this for each step. I found the examples in directions they provided not correct and the images low resolution, almost unreadable. It took many hours over a few days to figure it out. It is better to pay them to install it, unfortunately. What I can say is that once any of their apps are installed, they do work great and you will love it. If they can spend a little bit of time updating instructions, they should not be receiving any negative reviews. If you do run into trouble installing it yourself and need their help, they will, but it may take a few days.
I just want to send a shout out to the Bold Team and especially Daniel who has been so helpful. Always willing to help diagnose and solve any issues that may come up. Truly great customer service and kind people. Thank you, Daniel!
By Sir Tony
I used this app to set up options on my online store. I love it but i want to be able to have one selection box for three choices and at the moment the app doesnt allow it. My Guru was Cody whom was very he;pful.
sometimes the support can be a hassle but for the most part the app works for what I need it to.
The app is great! support chat service is most of the time short-spoken. That's why I'm giving away 4 stars. There are exceptions to that like Stephen and Pratibha!
Great app! I would give it 5 stars except a little bit frustrating to set up. On one of my first chats, I was told what I wanted to do wasn’t possible. Thankfully, I had an email from them stating otherwise so I got the help I needed from that source. It took several emails to resolve but that was most likely because I’m slightly “technically challenged”. All’s well that end well. 3 cheers for Nick and the BOLD support team!
Good As It Gifts
Very pleased with Product Options by Bold. There are a few improvements that they will need to make for me to give them a 5, but the customer service has been very very good and has helped me give options to my customers that would be difficult with the Shopify platform alone. I believe within a year Product Options by Bold will have all of the options I need to be 100% happy. Hoping price does not increase as that may affect my opinion as well. But VERY pleased as of now! PS MC was extraordinarily helpful and responsive. Easy to talk to and work with!