Good app, but the Help Center website is badly structured. They make many other apps besides this one, and the worst part is that the support information for all of them is in the same reference page.
Every time you want to get documentation for this app, you have to check if the search result is about this app out of 40+ apps. While this is a good app, this stress is tremendous and wastes a lot of time.
At the very least, there should be a filtering feature on the support page.
Again, this is very disappointing because this app itself is a good app.
Would have been a good product, but be warned that it is NOT compatible with shipstation. If you are using a third party shipping software, this app will not work for you. We learned that the hard way and they do not mention it anywhere in the software.
Thank you for your honest review - we truly appreciate your feedback.
We're terribly sorry about the lack of documentation on our app's incompatibilities & limitations - we fully recognize that this information should be more fleshed out and better advertised.
Please do let us know if you have questions or concerns about any of our other apps. We're always happy to help.
Too pricy compare to its competitors. I wish they could work on the price to bring to to a more reasonable level.
Can't apply options modularly; have to make a whole new set for an item if it has just one tiny difference. If you have a large catalogue with variations expect to be reinventing the wheel over... and over... and over. Changes made in app can take 30 minutes to appear on the site, or not appear ever and require developer intervention (this is a showstopping problem! Especially combined with...) Conditional logic stops working on random widgets of random products and need to be caught, unset/reset in app, typically when a customer takes the time to notify us that something isn't working right. Setting up conditional logic requires visiting two separate places in the app, which is slow and tedious. Ridiculous design choice really. Why two stars? We came from Infinite options, and this was a huge step up from that. We used this and dealt with its shortcomings for over a year. For those weighing options, give W3 Product Options a shot. The staff replied to us within minutes while they were open, with a well thought-out response, and a comprehensive fix from the get-go. Since getting everything situated just right we've had absolutely zero snags that weren't us setting something wrong (redoing the logic on our site was a >24 hour effort, we were exhausted). Their backend is better designed, widgets more functional, whole system works faster. They allow options to be assigned to products a la carte, which has netted us insane gains on upsell efforts, enough to pay for their monthly subscription ,multiple times over, daily.
Appreciate the feedback. Sorry for the time spent adjusting options, as well as any delay experienced with changes generating on your front end. We've passed your message along to our developers. We're always working on ways to improve our apps.
I deleted the app and files still lingering causing my website to slow down. I tried to delete them now its causing me liquid error