Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
2 de janeiro de 2024

The application is superb, but the support is even better. They have implemented for us some custom things for our store, quickly and successfully. A must have app for your store.

Jardines Eternos
Espanha
9 months usando a aplicação
23 de fevereiro de 2024

Great customer service. They resolved mu issue in no time.

feejays
Estados Unidos
8 months usando a aplicação
5 de março de 2024

Amazing App to use and very helpful staff! I would recommend this to everyone using Shopify!

Live The Finest
Estados Unidos
3 days usando a aplicação
26 de novembro de 2023

Great app! It's a bit newer so still some design quirks that need to be worked out, but adds an essential function especially for BFCM shoppers.

Greener Life Guides
Estados Unidos
3 months usando a aplicação
Questão respondida por HeyMerch 28 de novembro de 2023

Hello!

It is amazing to hear that like the app so far! Thank you very much for your feedback though. We will definitely improve the design as you addressed.

Best wishes,
Zel

7 de janeiro de 2024

I am using this app across four stores and love the features. The customer support team was available on a Sunday and responded quickly to my question.

Got1Up
Estados Unidos
28 minutes usando a aplicação
16 de novembro de 2023

Simply works and the customer service is very responsive when you need help.

Ratta Supernote
Estados Unidos
2 days usando a aplicação
6 de outubro de 2023

Dear Zel,

I wanted to extend my sincere gratitude for all your help today in guiding me through the process of setting up the banner on my product. Your expertise and patience made the whole experience much easier and less daunting.

I am truly grateful for the time and effort you put into explaining each step and ensuring that I understood everything clearly. Your professionalism and knowledge are commendable, and I feel much more confident going forward with this project.

Thank you once again for your invaluable assistance. I greatly appreciate your dedication to providing exceptional support.

Best regards,

Wajma

By Baano
Estados Unidos
5 days usando a aplicação
Questão respondida por HeyMerch 11 de outubro de 2023

Hello Wajma,
You are very welcome! I was happy to help you set up the banner for your product. I'm glad that my explanations and patience made the process smoother and less intimidating for you.

It's very rewarding for me to know that I was able to provide the knowledge and support you needed to feel more confident moving forward. Providing exceptional service is our top priority.

I appreciate you taking the time to share your gratitude - it means a lot to know that I was able to meet your needs and exceed your expectations.

We wish you the best!

Sincerely,
Zel

11 de maio de 2023

Never gotten so much help from support ever. Their app is really simple and easy to use. Zel helped me with everything i needed. I will reccomend to everyone! Really worth my time.

LoveCharmed
Suécia
4 months usando a aplicação
31 de outubro de 2023

Very helpful support.

FakeSteel Armory
Chéquia
9 months usando a aplicação
4 de maio de 2023

Zel went above and beyond to figure out exactly what I needed. Definitely the best customer service I've had in a while! She even went as far as finding other apps for me that suited my store. She was super helpful and friendly, she sent me screenshots step by step to insure I knew how to operate the app on my own. I would 100% recommend using this app! If you are unsure how to set it up, Zel is amazing at making sure you're taken care of!

Richesszn
Canadá
2 days usando a aplicação