Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
2 januari 2024

The application is superb, but the support is even better. They have implemented for us some custom things for our store, quickly and successfully. A must have app for your store.

Jardines Eternos
Spanien
9 månader användning av appen
23 februari 2024

Great customer service. They resolved mu issue in no time.

feejays
USA
8 månader användning av appen
5 mars 2024

Amazing App to use and very helpful staff! I would recommend this to everyone using Shopify!

Live The Finest
USA
3 dagar användning av appen
26 november 2023

Great app! It's a bit newer so still some design quirks that need to be worked out, but adds an essential function especially for BFCM shoppers.

Greener Life Guides
USA
3 månader användning av appen
HeyMerch svarade 28 november 2023

Hello!

It is amazing to hear that like the app so far! Thank you very much for your feedback though. We will definitely improve the design as you addressed.

Best wishes,
Zel

7 januari 2024

I am using this app across four stores and love the features. The customer support team was available on a Sunday and responded quickly to my question.

Got1Up
USA
28 minuter användning av appen
16 november 2023

Simply works and the customer service is very responsive when you need help.

Ratta Supernote
USA
2 dagar användning av appen
6 oktober 2023

Dear Zel,

I wanted to extend my sincere gratitude for all your help today in guiding me through the process of setting up the banner on my product. Your expertise and patience made the whole experience much easier and less daunting.

I am truly grateful for the time and effort you put into explaining each step and ensuring that I understood everything clearly. Your professionalism and knowledge are commendable, and I feel much more confident going forward with this project.

Thank you once again for your invaluable assistance. I greatly appreciate your dedication to providing exceptional support.

Best regards,

Wajma

By Baano
USA
5 dagar användning av appen
HeyMerch svarade 11 oktober 2023

Hello Wajma,
You are very welcome! I was happy to help you set up the banner for your product. I'm glad that my explanations and patience made the process smoother and less intimidating for you.

It's very rewarding for me to know that I was able to provide the knowledge and support you needed to feel more confident moving forward. Providing exceptional service is our top priority.

I appreciate you taking the time to share your gratitude - it means a lot to know that I was able to meet your needs and exceed your expectations.

We wish you the best!

Sincerely,
Zel

11 maj 2023

Never gotten so much help from support ever. Their app is really simple and easy to use. Zel helped me with everything i needed. I will reccomend to everyone! Really worth my time.

LoveCharmed
Sverige
4 månader användning av appen
31 oktober 2023

Very helpful support.

FakeSteel Armory
Tjeckien
9 månader användning av appen
4 maj 2023

Zel went above and beyond to figure out exactly what I needed. Definitely the best customer service I've had in a while! She even went as far as finding other apps for me that suited my store. She was super helpful and friendly, she sent me screenshots step by step to insure I knew how to operate the app on my own. I would 100% recommend using this app! If you are unsure how to set it up, Zel is amazing at making sure you're taken care of!

Richesszn
Kanada
2 dagar användning av appen