Anmeldelser (1.206)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 90 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
31. marts 2023

unfortunately this app did work for us! we pay the subscription and even paying for it the app with get disconnected from out items and our clients were not able to personalize their product...

Backdrop's G
USA
Mere end et år bruger appen
Zepto Apps svarede 1. februar 2024

I hope this message finds you well. I am writing to extend my sincerest apologies for any inconvenience or frustration you had experienced with our Shopify app. Your ...

25. september 2022

This app has been charging me for about a year fraudulent because the app has been uninstalled for that period of time.

Kartel Branded
USA
11 måneder bruger appen
Zepto Apps svarede 25. september 2022

Thanks for taking the time to review. The recurrence billing is controlled by shopify, described here https://help.shopify.com/en/manual/your-account/manage-billing/your- ...

Redigeret 2. juli 2020

App has major reliability issues.

07/02/2020 (12:03pm EST) -- App is still down. No response from Support.

07/02/2020 (12:41pm EST - Claims App Is Up) -- App is still down.

Apex Gaming PCs
USA
11 måneder bruger appen
Zepto Apps svarede 2. juli 2020

Thank you for taking the time to review.

There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file and ...

6. januar 2019

On paper this sounds like a good app, but its difficult to use and there is no support from the development team.

Drink Gifts .co.uk
Storbritannien
9 måneder bruger appen
Zepto Apps svarede 4. september 2019

Hi, We have improved our support. You will get better customer experience service now.

13. januar 2023

had several issues with this app, and support keeps blaming the theme. I changed theme 3 times - issues still persist

issues are happening in the cart, these issues are triggered when one or more products are added:
-no items in cart even if I added items
-items in cart do not update when new product is added
-items that other people customized appear in my cart, items that I did not customize

Jry Engraver
Filippinerne
7 måneder bruger appen
Zepto Apps svarede 13. januar 2023

Your site seems to have become static from the Shopify server. It seems a Shopify Bug. Please contact Shopify support.

18. april 2021

Of all the apps I've tested on the shopify app store. The support on this one is 0/5, it's the worst support ever. They answer once a week, activate the chat once a week. I don't recommend you

LIKE A STAR
Frankrig
5 måneder bruger appen
20. juli 2023

On day 1 we already knew the user interface are poor, both for the users and customers are poor. But it does the job so we go ahead.
Recently, we want to launch a new product, duplicated from an existing product with this personalizer. So we saved a template and applied it to the new product.
It does NOT work. We contacted support, and it took two days for each response, asked us to delete all ...

StampMold
SAR Hongkong
5 måneder bruger appen
Zepto Apps svarede 1. februar 2024

I hope this message finds you well. I want to express my sincere apologies for any inconvenience or frustration you may have encountered with our Shopify app. Your ...

Redigeret 4. december 2021

I thought this app was a good choice, but it blocks the ability for customers to use a discount code -- something they don't disclose. Found this out during a major promo. I was told by their support to install another app and that would fix the problem. Nope. Worked fine at first and then stopped working, No fix from support. No help. Just a runaround and bunch of excuses.

Forked Again
USA
3 måneder bruger appen
2. juli 2020

The app does not work and poor customer support.i have asked a question about 2 days ago and did not get the answer yet.
however today the app completely stops working!
I spend hours doing the huge configuration with tones of conditions but I was not able to save the configuration. that's awful!

COLOROMA
Georgien
3 måneder bruger appen
Zepto Apps svarede 3. juli 2020

Thank you for taking the time to review.

There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file ...

2. februar 2022

Wow. So many positive reviews. I can't understand it. We waited several weeks and started paying for the app, set it all up and launched our customisable products only to have the very first order go horribly wrong. We had to apologise profusely, issue a refund and assume we'd lost a customer before we'd even started. Then it took almost as long again, through numerous conversations with several ...

Needs Mutts
Storbritannien
2 måneder bruger appen