Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 90 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
24. marts 2024

Excellent service. I am very satisfied with this personalization app.

Honey Daze
USA
14 dage bruger appen
1. marts 2024

La app funciona muy bien y el soporte responde en menos de 24h, todos los días de la semana.

La app tiene algunas cosas que mejorar, pero el soporte soluciona la mayoría de inconvenientes. Puede tomar varias interacciones para revisar bien un problema, pero terminan solucionándolo.

En cuanto a UX, la app es fácil de usar. Puede tomar un tiempo aprender todas las posibilidades, pero es fácil. Cabe mencionar que hay algunas pequeñas cosas que aún no permite cambiar, como los nombres de las imágenes o de los grupos de imágenes. Supongo que irá mejorando.

Lo importante es que funciona muy bien y tiene un buen soporte.

Nura
Spanien
3 måneder bruger appen
9. januar 2024

Amazing what you can do.

BrickBlocks
Storbritannien
3 måneder bruger appen
13. december 2023

I was having issues due to a setting I accidentally input, but Muhtasim was able to locate the issue and help me resolve it to get the app working properly in my store. There's a learning curve to the app, but once you get it going it's really neat and works very well

Valkyrie
Canada
Cirka en måned bruger appen
Redigeret 5. marts 2024

Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super

Timos holzWerkstatt
Tyskland
7 dage bruger appen
3. december 2023

Zepto is an incredible app. I'm a small business owner who's been operating for 4 years now. Over the past two years, I've had a few people wanting to charge me $1000's to do what Zepto now does for only$9.99 per month. It's an amazing product with so much versatility and easy to learn. Their exceptional customer service is a very, very close second!

SW2 House Number Signs
Australien
Cirka 2 måneder bruger appen
6. december 2023

I appreciate the fast and reliable support I received from Al Amin Khan. Great app to use.

Asham Curling Supplies
Canada
Cirka 3 år bruger appen
Redigeret 22. april 2024

Contact support is slow takes 2-4 hours to reply even days sometimes.

Hamray
Indien
4 måneder bruger appen
24. oktober 2023

I have been using Zepto for a little over 3 years. We have very complex personalized options and they have an app that is built for the challenge.

The support is incredible. They have put hours into helping me over the years. Often the answer is simple, but they never seem annoyed about simple questions.

They are in the process of releasing a new version which looks AMAZING!! It still has a few bugs but the old version works great and once the new one leaves beta it will be a game changed - highly recommend.

Sticks & Doodles
Canada
Mere end 2 år bruger appen
24. januar 2024

We struggled for three days attempting to configure this app, and unfortunately, when seeking assistance from their support team, we encountered a series of unhelpful responses. Ultimately, we managed to resolve the issues independently, but this led to the product page displaying incorrectly. The placement of the "add to cart" button was distorted, resulting in a highly unsatisfactory experience. I strongly advise against installing this app and recommend saving your valuable time.

The Roman Catholic Store
USA
6 dage bruger appen
Zepto Apps svarede 1. februar 2024

Thank you for sharing your experience with us. We appreciate your feedback, and I'm pleased to inform you that we have already addressed the issues you encountered.

If you have any further questions or concerns, please feel free to reach out to our support team at support@product-personalizer.zendesk.com. We're here to assist you.