Zepto Product Personalizer

Very good app! Great support!

Works as intended, and it's easy to use aswell. The support team answers within 1-2 minutes, and they always get our questions resolved. I highly recommend this app for anyone who is looking to offer product customization without breaking the bank.

Rakib was so incredibly helpful. His response time was extremely quick, and he even sent me a loom video explanation where he actually spoke and explained something to me (have never had customer support for any other app do that before) and it made the response much easier to understand. Even after sharing an article for reference he still thoroughly explained the answers to all of my follow up questions. Awesome service, and though I am not sure if there is a solution to the issue I inquired about, I'm very satisfied with the level of customer support received!

The product support is outstanding. Sakib resolved my issues quickly and was very professional. I highly recommend this Add-on for any Shopify store that needs to customize products.

Sakib was great, my issue was resolved and he explained everything all the way.

Great customer service, and easy to set up!

Rakib, at Zepto Product Personalizer, helped us understand what some of the options were when setting up the templates for the Personalizer. We love the application and has our shop more functional and customer friendly on Customized Stuffed Animals I embroider, not POD products!

Thank you for your assistance!

JuJu, owner
it's sew juju, llc.

I’ve been dealing with issues for over two months now. Their image upload feature works inconsistently, causing lost sales. Customer service responses are generic and don’t actually address the problem. I’m very disappointed—not just with the product, but even more so with the support.

Fantastic service by Musabbir, helped with an issue straight away and resolved it. Thank you!

Highly recommend it to anyone!