Zepto Product Personalizer
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Sakib was very quick to respond and was very friendly. Unfortunately the app does not support the feature i was hoping for but he let me know the information would be forwarded to the relevant people for investigation in the future. Thank you Sakib!
Very good app for the personalization of products. The only thing missing is on the multilingual that is not supported.
Thanks for your review. As we see you are using weglot for language translation of your site. Our app creates dynamic content. So you need to use their guideline : https://support.weglot.com/article/88-shopify---how-to-translate-dynamic-content
The class name for our app is product-personalizer
You can contact us at support@productpersonalizer.com
Lots of customization available (image swatch, font, color,bulk personnalisation). Fast and efficient support
Functionally, the app is great! It is sometimes glitchy however. The personalization option disappears from time to time without warning and is not present when customers are trying to customize an item. Some customers are nice enough to let us know, but no telling how many customers have been lost over time due to these issues. It is completely random from item to item and does not seem to affect a particular platform. This issue affects desktop users over different browsers as well as iphone and android users but again, it is completely random in which items and platforms are affected. Other than this, the app is incredibly thorough in its design.
The app works great for what I need. Support took a little nudging when I had a problem but got the job done. Thanks PP team!
I had difficulty with the checkout portion of this app and contacted the app developers via online chat and Shahariare Rahaman was super helpful and managed to fix the problem within a few minutes.
Nazirul, Muhtasim, and Shahariare have all been VERY helpful in answering my questions to make my custom product EXACTLY how I wanted it to look for my customers!
Definitely recommend this app just because of the amazing customer service alone! Only reason for 4 stars is the original setup took some time.
Nice front-end, but if you have many products it could be a little challenging. Very good support, they say they will look into this matter
Thanks for your review. We have replied to all your queries on time. But we did not get any reply back. Please check your spam folder. Also, we are working for a better search. As it is BLACK FRIDAY time. Please allow us some time.
Great App ! The bulk configuration is very efficient. It may be improved with import/export templates and with drag and drop text fields on the customization. Great support too.
Thank you so much for customer support, they will actively help you with your problems when you ask them for help. The only thing I'm not happy with this plugin is that it affects my website speed.