Zepto Product Personalizer

Great support from the Team, always quick to answer any questions we have about the app, and we have used it for over 6 years now. It does everything we need a personaliser app to do for us, and probably more.

The customer service has always helped me promptly and effectively, at any time of the day, and that for me is the most important part of any purchase. The app itself is easy to understand, and if there is any confusion, the customer service is there.

I’ve tested several product customization apps, and Zepto Product Personalizer has been one of the best choices for my store.

The app is very complete and flexible, allowing me to create personalized products with text, images, and additional paid options without any issues. It integrates well with Shopify and works smoothly.

What really stands out is their support team. They respond quickly, provide clear solutions, and helped me solve specific issues I couldn’t find in the settings.

I highly recommend this app to any store looking to offer personalized products in a professional way.

Great app and great support.
A significant amount of our revenue comes through this app.

The team are very supportive when we need them.

Great app and very helpful support team. They responded quickly, understood the issue, and implemented a fix fast. The app is powerful and flexible, and the team has been very good to work with.

Outstanding customer support and product for our needs. Whenever we have had issues they take it seriously and fix it quickly and check in with you.

Originally, the biggest problem was that there was no way to see which products were connected to which customizer templates. With hundreds of products, that created serious management headaches. Editing or troubleshooting meant guessing what was attached where, which is not sustainable long term.

The team has now added an “Assigned List” inside the template view, which clearly shows the products connected to that template. That alone solves the core visibility issue.

They also improved the search functionality and added an “Apply to All” option, which makes managing large product catalogs much easier. These updates directly address the concerns I raised.

I was very critical before because the limitation genuinely created operational risk for stores like ours. To their credit, they listened and implemented meaningful changes.

Support stayed responsive throughout the process, and the improvements show they’re serious about building a better long-term product.

If you’re managing a large catalog and rely on templates, this update makes a big difference.

Appreciate the team for taking the feedback seriously.

App functionality is powerful and easy to use. Support is absolutely incredible even for very custom implementations, they go above and beyond every time.

La mejor app que he encontrado, la más flexible y la atención al cliente super rápida y resolutiva.
Saki me ha ayudado en un momento con todo.

Zepto looks great on our site and is easy to use. Rakib and the Zepto team are always very responsive and helpful. They take time and care to explain things thoroughly, using pictures and video to assist us with setting up the app ourselves.

Zepto and the team really helped us build a smooth custom design product flow. We’re very happy with their support. The dev team understood exactly how we wanted the customer experience and helped improve our add-to-cart flow significantly. Highly recommended!