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Their customer service team was really helpful when customizing specific configurations of their app on our site.
We use this app on our site to offer custom made keypads. We have been using the app for over a year and its great. It gives us so much flexibility and the support has been great.
Great features. Easy to learn. Excellent service.
Minor intermittent bug: sometimes, fields that are coded as 'mandatory' can be skipped by the customer, with no disruption of the ordering process.
They always helpful whenever we need and very easy to use this personalize app. Thank you for great service
I've used this app for a number of years and have been very happy with it. It allows my customers to preview their personalisation before they place the order. I really believe it helps with converting sales. The app has many features and capabilities, and at first it may be a bit overwhelming to set it up, but the tech support team have always been very helpful and fix any issues with 24 hours.
Really great app! Would highly recommend. And Saifullah is brilliant at customer service. Always timely with responses and very helpful solving any glitches.
This app just keeps getting better and better. Loving the updated interface, conditional logic, and we're now taking advantage of the image upload feature, which I hope will be exciting for our customers too. Support is responsive and helpful. Highly recommend this app for any store offering personalized products!
I have changed my review as initially I had problems with setting up the app and I got frustrated (some problems were with their setup and others were user.... me). I had a whinge and I have to say their support is exceptional, especially Al Amin Khan who was so patient and sorted all the issues. I would recommend it.
Al Amin Khan always go above and beyond to help us with customising the app further, no matter how big or small. and for that you have a life long customer. Thanks so much
This app has been perfect for all our needs for personalization on our shopify products! Their customer service helped us with quick and concise help! Highly recommend!