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I was more interested in something robust which this App certainly is. So much so that I ended up with a configuration challenge I just couldn't figure out. I wrote the developer and he had me fixed up real fast with clear to the point graphics. If you are tired of apps that promise the moon including "easy setup" and then prove useless because of a gotcha, I suggest giving this one a try. It seems to be capable of handling just about any product personalization a merchant may require.
I have been using the app for quite sometime now and I have yet to master it. It's a great app but I've had problems with the app and communicating with the customer service is not that easy at first. But now, Saifullah replies to my emails and have solved my problems. Thank you! I wish our communication will continue to be fast and easy!
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This app has been a game changer for my site! I have been able to configure very complicated personalizations. There was a learning curve but that is to be expected with an app that has so much to offer.
I contacted tech support for 2 different issues I was having and received almost immediate response and resolution. I fully recommend!
Thanks for your great review.
Great app with amazing customer support!
I have a problem that I didn't know how to solve, and customer support helped me solve it with great patience
Had some issues regarding installing the app but customer support solved the issue. If you have some problems, you can reach out to them and they will help you quickly. The app is great and one of the best apps for customizing product. i'll recommend it
We moved from another personalizer app that was clunky and updates could only really be done by a developer. We moved to Product Personalizer and we were really able to be self-sufficient. The support team was helpful in answering questions and helping us get live faster, much more responsive than our other teams. Also, they make it pretty easy for us to copy our existing configurations to different websites we have. So again, super easy!
Their support has been amazing, every time I reach out I receive quick answers and explanations! The live chat which they offer daily is an awesome feature and they have always have been able to thoroughly answer my questions.
This app is a really awesome piece of software for such a great price. We replaced a $600+ a month software with this app and find it to have many more features and is easier to use for our customers! They are also constantly adding new features, which is great. There can be a bit of a learning curve in setting up highly complex products with dependencies, but I have been able to make very customized products due to the feature set available. Highly recommend.
This app saved me heaps with its high level of customization. Also had a issue i needed fixed after changing to a new theme and the devs fixed it within 15 minutes of my email.
Very responsive and quick support for any question that raises. This kind of app is quite complex, and such a great support is a must.