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It took me a while to get familiar with all the features of this app. It’s a great app for personalization . Prompt responses to questions and assistance.
Shahariare is cool,patient and helped me a lot,you got a good service.This is amazing, I am most happy that they support live chat, so I can solve my problems anytime, thank you
Really one of the best apps you will find for product personalization. There are video instructions to help and a live chat with really really good and fast working people. Just amazing!!!!
I had some trouble using this app at first because there was a compatibility issue with my client's site. It did take quite a while to receive support initially, but after some time, the Product Personalizer support team was able to resolve the problem. I especially appreciate the support I received from their dev team and Al Amin Khan – they were super helpful! In general, this app is the best, most robust option for anyone who wants to sell personalized products. It has tons of options to fit pretty much any use case. So, as long as you have the patience to get it working, it's a great app!
Attention Needed - Compatibility Issues with Shopify Market and Geolocation
I feel compelled to share my experience with this app, especially for Shopify stores that have geolocation or international currency needs. Although the support team was initially responsive and agreed to a custom project that included specific customizations for our Shopify Market transition, the process was not smooth. The goal was to enable our international customers to add customizations in their local currencies.
While the CSS work was completed on time, communication ceased when it came to the geolocation/international currency aspects of our requirements. Despite multiple follow-ups asking for updates, we received no responses.
In the end, we were compelled to find an alternative personalizer app that is compatible with Shopify Market, Geolocation, and International Currency. I would hesitate to recommend this app to other stores with similar needs.
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We have been using Zepto for almost one year now - have to say this is the best personalizer app so far. Not only tons of customization options are available, but also super responsive support team help to address problems asap.
Application très bien construite et facile à mettre en place. Support très réactif et à l'écoute de tous les besoins ou demande !
They responded very quickly to my request. And solve my problem within seconds. The app itself is pretty well-developed and thoughtful. Easy to use for POD merchants. Highly recommend!
I love this app and if you have any problems as I have on a number of occasions the help team is there instantly and sorts it straight away and they are always great to speak to. Well done!
Highly recommended app and perfect for our needs. It even does a few more things that isn't fully shown by the examples, which has been a great bonus. Customer service is pretty amazing as well. This app and developer have seriously exceeded my expectations.
Support for this app is excellent! Support Rep Arafath was very helpful in getting my first personalized up and running smoothly. He was very patient with me and even made extra tutorial videos that took me step-by-step through my goals. 5 Stars! Highly Recommended!