Zepto Product Personalizer

Been using the app for a few years now, from the old legacy version through to the new version.
A few issues along the way, but nothing support couldn't help with, in a prompt manner!
Very handy app for us, managed to reduce our processing times considerably.

Works well, good support. Would be nice if the issue with changing the image but not the name in an image set was fixed.

Många alternativ med appen, dock inte lättanvänd. Går inte att zooma medans man skapar templates. Däremot är kundservicen fantastisk och kompenserar mycket!

Helpful team with quick replies! Just wish there was more flexibility with the personalisation, or more templates that can be applied to product

Numerous customisation options are provided in the app, with multiple branding features as well, to set up the customisation and preview text as well.
Very proactive support team with a live agent working on the issue as per the requirements and providing necessary solutions to the questions.
Some of the improvements can be done in the current UI and options, and the best part is support team is very positive about feedback and improvements and also works on them when possible.

The main issue for us is that there's no way to access the files and personalization in an automated way. You MUST have Shopify app access, navigate to the app, and download the ZIP files, then extract them locally, then upload them to a shared drive.

It does nicely display the selected options in the order details, however my other nitpick is there's no clean way to access these details in Shopify Flow or any other Shopify function. So again, it can't be automated. The output is a very messy Google Sheet without structured data.

The support team has helped in a few cases to fix issues for us. I'm hoping they can come up with a Flow template to share to help this as well.

The app itself has lots of options and lets you do almost everything. It's a bit clunky in the UI but that's to be expected for the functionality packed in. I just can't give it 5 stars when the data extraction is so limited and I have to spend more money per week paying VAs to extract files than I pay them monthly for the app.

Ho contattato il supporto per un piccolo chiarimento e ho ricevuto una risposta rapidissima e cortese. Non lascio 5 stelle per alcune limitazioni di cui discusso da più di un anno e sulla quale non si sono resi molto disponibili.

This app excels in ease of setup and quality of support. If it eventually allows updates via CSV, it will become a perfect solution.

Zepto Product Personalizer is exactly what we needed to offer a personalized shopping experience. The app is easy to use, highly customizable, and supports live previews, which our customers love.

The support team is also super responsive and helpful whenever we needed assistance setting up complex product options.

Highly recommended for any Shopify store looking to offer custom products like jewelry, apparel, or gifts!

Erfüllt alle Ansprüche, die wir hatten. Einziges Manko ist, dass man nur 20 Bilder gleichzeitig hochladen kann. Der Service bei Zepto ist sehr gut. Im Chat bekommt man sofort kompetente Hilfe.