Calificación general
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
Fecha de modificación: 7 de febrero de 2024

Update: The team zepto reached out to me in regards to an error in their ticketing system that has been resolved. Zepto's response was thoughtful, considerate, and resolution focused. They were great at providing attention and resources to solve my issues

We have been using zepto to varying degrees for over two years, but in the last three months (late 2023) there is a huge influx of issues.
1. Items are not appearing in cart
2. The enable customization button allows for customization even when deavtivated.
3. Some customers are not able to add items to cart.
4. I sent 2 requests for support and did not receive a reply on either.
I would look elsewhere from my standpoint it look like app is getting deprecated.

Benchmark FR
Estados Unidos
Más de 3 años usando la aplicación
Zepto Apps respondió 18 de enero de 2024

Thanks for your review. Please email us at as we received no message regarding your issue.

15 de febrero de 2024

App has been very good - Most everything we need to customize our entire product line.

Jones Golf Bags
Estados Unidos
Alrededor de 2 años usando la aplicación
28 de marzo de 2024

I have looked around a lot for this kind of app and this is by far the best one I have found, the other apps cost at leat 2x the monthly price and did not have some basic options like a pop-up window etc.
The Zepto development team helped me customize it exactly to my liking, I am forever grateful for their help and patience. They are the best developers I have worked with, very skilled and professional. Given the features I required I was asked to compensate for their time which I think was fair and 100% worth it. Thank you so much to the Zepto team (Shamsuddin and Nazirul).

Nordic Scrubs
24 días usando la aplicación
13 de marzo de 2024

Customer service is top notch! Love the way that I can show customers a live preview of how their product will look

That’s Ducked Up
Estados Unidos
8 meses usando la aplicación
22 de marzo de 2024

I have a store with over 1000 products and found Zepto through a product demonstration on YouTube. My focus in 2024 is to do more personalizations on my store but my challenge has been finding a Shopify App that can do this easily. The app is by far the easiest to use I've come across and has options that make your work efficiently like creating image or color libraries that you can re-use, and multiple image swatches, upload buttons for users, pop-up or live preview. The only thing this product needs to be the very best is to have the base product image included in the cart preview. Currently only the "print file" that goes to production is previewable in the cart. Finally, customer service is very responsive and willing to visit my product page to review my request and even offered to connect to my store with admin rights to deep dive some of my request.

Estados Unidos
11 días usando la aplicación
22 de febrero de 2024

I have been using this app for 3 years now and I cannot be happier about it.

Medal Hangerz
Casi 5 años usando la aplicación
16 de enero de 2024

Nice improvements since it started, the new interface is way better. The team is super reactive! If we could just add some more information in the configurator, such as weight, for our customers to be aware of the weight saving depending on different options. For sports equipment, this would be great.

Alrededor de 1 año usando la aplicación
19 de enero de 2024

This app is the absolute best app in the app store! You get SO much value for money in all the features you get for the price. It is super easy to set up and use and if you have problems or don't understand something then support are really helpful and respond fast too. The best thing is that this app is perfect for my personalized products and increases conversion because my customers can see exactly what their product loos like. You will not regret adding this app to your store!

Dogs Are Life
2 meses usando la aplicación
24 de marzo de 2024

The support is AMAZING!!! Muhtasim Mahir is super helpful. Reach out to support when you need it because they're flexible and creative!!!

Memorize Trunks
Estados Unidos
3 meses usando la aplicación
12 de febrero de 2024

Zepto Product Personalizer App helps me provide my customers with a level of customization that makes a difference in my business.

Sawdust Steve LLC
Estados Unidos
2 meses usando la aplicación