Avis (946)

Note globale
4,6
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
13 novembre 2020

VERY responsive customer service!! Not only was the response to my inquiry timely, but the issue was resolved timely as well! Could not ask for better!

Two Sisters Unique Gift Ideas
États-Unis
11 mois d’utilisation de l’application
7 octobre 2021

It’s great!!!It has solved many of my problems. The customer service and programmers are very patient to answer my doubts. Without them, I don’t know how to proceed. Thank them very much. They are a great company. At the same time, The product is also very good, it has generated a lot of orders for me.

VINTAGE SIGN
Chine
11 mois d’utilisation de l’application
Modifié le 5 mai 2020

When you get it set up, this app is excellent and the support to iron out a few creases was great. Highly recommend this app for customisation - much better than all of the other apps we tried. The live previewer is just so impressive and exactly what we needed.

TACHE®
Royaume-Uni
11 mois d’utilisation de l’application
Modifié le 6 mars 2021

This plugin is amazing. I highly recommend to anyone who is selling personalized products. I needed some help with set up and the support team was very helpful. They quickly fixed the problems. I am very happy. They deserve more than 5 stars!

GLJEHO
États-Unis
11 mois d’utilisation de l’application
27 mars 2021

The app is great, but the support is even better! I needed help with some configurations and I had the best experience contacting the support: it was very fast and the result was perfect! I really recommend the app and don't think twice to contact the support if you are having any kind of problem with your product personalization

Macchi Jóias
Brésil
11 mois d’utilisation de l’application
Modifié le 8 mars 2022

Very professional and fast Customer Service. He helped me fix my Problem and even gave me a Tipp on what to improve besides.

The Home Habit
Allemagne
11 mois d’utilisation de l’application
10 juillet 2021

Such a great support! The problem was quickly resolved and the team has always responded promptly. Thank you!

à la carte - Kartenmanufaktur
Allemagne
11 mois d’utilisation de l’application
Modifié le 2 juillet 2020

App has major reliability issues.

07/02/2020 (12:03pm EST) -- App is still down. No response from Support.

07/02/2020 (12:41pm EST - Claims App Is Up) -- App is still down.

Apex Gaming PCs
États-Unis
11 mois d’utilisation de l’application
Zepto Apps a répondu 2 juillet 2020

Thank you for taking the time to review.

There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file and caused the app unusable. After contacting them for a few hours we were able to resolve the issue

Please delete your browser cache and recheck now.

This is not going to happen again we promise!

you can reach us at support@productpersonalizer.com

Please consider deleting the review to help us

We are deeply concerned and sorry for this issue.

Thank you for your patience!

Kind Regards,
Saifullah
Product Personalizer

14 mars 2022

Great app , easy to manage. Great support if you need one. Hope will never run into issues and dont be able to resolve ;-)

magfiliana
Royaume-Uni
10 jours d’utilisation de l’application
20 décembre 2020

Our shopify store is using Product Personalizer. We are very happy within its features and customer service. The team responds to our queries super fast.

jazz hands
Grèce
11 mois d’utilisation de l’application