Avis (945)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
17 février 2020

We are using this app for all of our personalized products and it has been incredible the amount of control it offers. We have been able to flawlessly implement all of our design offerings from complex to monograms to file uploads. The support we received during set up was incredible. The developer is very responsive with fast and effective solutions. The app loads instantly on our product pages so far and offers many features to make it both desktop and mobile friendly. Very highly recommended!

Spotted Dog Company
États-Unis
11 jours d’utilisation de l’application
Modifié le 1 décembre 2021

Nice front-end, but if you have many products it could be a little challenging. Very good support, they say they will look into this matter

Bon Dep
Danemark
9 mois d’utilisation de l’application
Zepto Apps a répondu 21 novembre 2021

Thanks for your review. We have replied to all your queries on time. But we did not get any reply back. Please check your spam folder. Also, we are working for a better search. As it is BLACK FRIDAY time. Please allow us some time.

27 décembre 2022

I recommend this app for stores that offer customization/ personalization of products in their store. I didn't give the 5 stars because there is a learning curve with this app that I find isn't user friendly. When asking for help via live chat a response is provided quickly. If you have the time to learn how to use the app it definitely adds value to shop.

Heavens Yes Crafts
États-Unis
9 mois d’utilisation de l’application
6 janvier 2019

On paper this sounds like a good app, but its difficult to use and there is no support from the development team.

Drink Gifts .co.uk
Royaume-Uni
9 mois d’utilisation de l’application
Zepto Apps a répondu 4 septembre 2019

Hi, We have improved our support. You will get better customer experience service now.

14 mars 2022

Great app , easy to manage. Great support if you need one. Hope will never run into issues and dont be able to resolve ;-)

magfiliana
Royaume-Uni
10 jours d’utilisation de l’application
26 juillet 2022

Awesome product, very flexable. No other plugin I have looked at has the same flexibility as this plugin. 100% Recommend!

FAME-ily Art
Australie
10 jours d’utilisation de l’application
24 mai 2021

good app, only suitable when managing few products. it will be better if the product is divided into 2 types of group images, 1 low quality for preview and 1 high quality for print download

EzyCustom.com
Viêt Nam
8 mois d’utilisation de l’application
Zepto Apps a répondu 27 juillet 2021

We are happy to let you know that we have introduced two types of personalized image output for every product configuration.

20 avril 2022

The product is great but the customer service is the best part of this app, they go above and beyond. If you ever have any issues, they are always available on chat and will fix anything in minutes. Thanks for the work guys.

Exec Pens
Royaume-Uni
9 jours d’utilisation de l’application
25 août 2019

Very valuable app but has glitches time to time, our customers are complaining about product personalizer being inconsistent and unstable.

RealSteel Center
États-Unis
9 mois d’utilisation de l’application
Zepto Apps a répondu 4 septembre 2019

Hi, Thanks for your valuable review. We have sent instruction to solve the issue. Please check your email.

29 mai 2021

Please check your app now. There is no stability with your app. So how can our customers experience and buy?

GoDuckee
Viêt Nam
8 mois d’utilisation de l’application
Zepto Apps a répondu 30 mai 2021

Thanks for taking the time to review. Our server got attacked by DDOS repeatedly by some culprits. We had done what to be done. Due to the external attack of a huge spam load towards our server, they were able to slow down it for a couple of hours. They tried from multiple IPS. We have taken all technical measures suggested by the server team and finally detected all the IPS and block them by Cloudflare. Hope you understand our situation