Avis (1 091)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
26 juillet 2022

Awesome product, very flexable. No other plugin I have looked at has the same flexibility as this plugin. 100% Recommend!

FAME-ily Art
Australie
10 jours d’utilisation de l’application
24 mai 2021

good app, only suitable when managing few products. it will be better if the product is divided into 2 types of group images, 1 low quality for preview and 1 high quality for print download

EzyCustom.com
Viêt Nam
8 mois d’utilisation de l’application
Zepto Apps a répondu 27 juillet 2021

We are happy to let you know that we have introduced two types of personalized image output for every product configuration.

20 avril 2022

The product is great but the customer service is the best part of this app, they go above and beyond. If you ever have any issues, they are always available on chat and will fix anything in minutes. Thanks for the work guys.

Exec Pens
Royaume-Uni
9 jours d’utilisation de l’application
25 août 2019

Very valuable app but has glitches time to time, our customers are complaining about product personalizer being inconsistent and unstable.

RealSteel Center
États-Unis
9 mois d’utilisation de l’application
Zepto Apps a répondu 4 septembre 2019

Hi, Thanks for your valuable review. We have sent instruction to solve the issue. Please check your email.

8 mai 2020

This app is very in-depth with a lot of amazing features to achieve almost any kind of product customization that you require. Not only is the app amazing, but so is their support team. Their team was a huge help to getting our customization setup properly. Can't thank them enough. Highly recommend this app, you won't be disappointed!

Elitist Canvas
États-Unis
9 jours d’utilisation de l’application
29 mai 2021

Please check your app now. There is no stability with your app. So how can our customers experience and buy?

GoDuckee
Viêt Nam
8 mois d’utilisation de l’application
Zepto Apps a répondu 30 mai 2021

Thanks for taking the time to review. Our server got attacked by DDOS repeatedly by some culprits. We had done what to be done. Due to the external attack of a huge spam load towards our server, they were able to slow down it for a couple of hours. They tried from multiple IPS. We have taken all technical measures suggested by the server team and finally detected all the IPS and block them by Cloudflare. Hope you understand our situation

10 janvier 2022

Had some setup issues that I needed help with and some update wishes. Contacted support and they help me right away with making the layout as I wanted. My best recommendations.

Coolcin
Danemark
9 jours d’utilisation de l’application
13 janvier 2023

had several issues with this app, and support keeps blaming the theme. I changed theme 3 times - issues still persist

issues are happening in the cart, these issues are triggered when one or more products are added:
-no items in cart even if I added items
-items in cart do not update when new product is added
-items that other people customized appear in my cart, items that I did not customize

Jry Engraver
Philippines
7 mois d’utilisation de l’application
Zepto Apps a répondu 13 janvier 2023

Your site seems to have become static from the Shopify server. It seems a Shopify Bug. Please contact Shopify support.

25 février 2022

The App works flawless with many clever features and effective ways to multiply a template and put it over different products. But i have to take a moment to especially appreciate their quick, professional, kind and hard working support. They speak perfect english, take their time, help with everything patiently and are just good, hard working people who appreciate you as a customer, which i am very thankful for! So: Thank you guys, keep up the great work! You helped us a lot ;)

Element of Gods
Allemagne
8 jours d’utilisation de l’application
12 juillet 2018

This app is amazing!! It offers so many customization options, it was perfect for my needs. There were issues along the way and the customer service was excellent. Always a response within a few hours and always a solution! I'd recommend this app wholeheartedly!

Sassy Squirrel Ink
États-Unis
8 jours d’utilisation de l’application