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It is very difficult to understand sometimes, and frequently has bugs like broken jpegs in the website.
But Rakib was brilliant tonight and helped me solve a problem that has been bugging me for quite some time. I appreciate the patience and walk though provided.
Good and fast customer support
Ok, after getting the app set up and using it for a bit, I need to update my review with a couple things I feel others should be aware of. These things may or may not be an issue for your shop, but as a pretty small shop that makes/fulfills their items (instead of a 3rd party) - here are my issues; 1. It's not possible to use the "create new product" option in settings, I have to use the "create ...
Sakib was very quick to respond and was very friendly. Unfortunately the app does not support the feature i was hoping for but he let me know the information would be forwarded to the relevant people for investigation in the future. Thank you Sakib!
We are new to the App and still setting it up, but the support team have been brilliant and are questions (lots of them) were answered quickly and really well with imagery and often further suggestions to help. Based on this would highly recommend them.
This app does exactly what I needed it to do, i.e. create customisable products. Really happy with it. I would suggest 1 update to the app: an easier way to create image sets. One currently needs to add each new item separately. What I would like to do is select a range of images and with one action create a new image set. Similarly for font sets (select a bunch of fonts and create a new font set ...
Bonne application
Réactif et patient
Very good app for the personalization of products. The only thing missing is on the multilingual that is not supported.
Thanks for your review. As we see you are using weglot for language translation of your site. Our app creates dynamic content. So you need to use their guideline : https:// ...
We're still in the process of getting our custom site set up, but so far, so good. Support on this app has been great - we found a few issues with the image uploads while testing on mobile and the developer was responsive and fast with fixes. Thanks!
Updated May 6, 2020 - We have experienced a few instances now where products that had previously been working fine developed new issues in ...
Nice front-end, but if you have many products it could be a little challenging. Very good support, they say they will look into this matter
Thanks for your review. We have replied to all your queries on time. But we did not get any reply back. Please check your spam folder. Also, we are working for a better ...