Zepto Product Personalizer

The app is really good it has helped save me a lot of time on product personalization. The support is even better.

Wow. So many positive reviews. I can't understand it. We waited several weeks and started paying for the app, set it all up and launched our customisable products only to have the very first order go horribly wrong. We had to apologise profusely, issue a refund and assume we'd lost a customer before we'd even started. Then it took almost as long again, through numerous conversations with several different people only to be eventually told the app was not compatible with Printful.com! Not compatible with one of the biggest POD suppliers in the world?! So what's the point of it then? Please make this clear to anyone else stupid enough to assume it would at least be compatible with the biggest suppliers. Because my time is like a toddler in a tiara... Short and precious (thank you Pitch Perfect!)

The live preview isn't showing on iphones (it works on their demos), so I contacted support for help. Support clearly has no idea... They told me to turn on sticky preview (obviously this won't help, but I obliged), then they told me to change the background image size (obviously isn't the issue, but again I obliged), then when that didn't fix the issue they stopped replying

So far this app is great, Perfect for my customers to design custom items, I've been wanting something like this for years and now I finally have it. Easy to upload fonts too!

Nice app. Definitely space for improvement. I will try to use it just to let customers customize objects with a name. The devs are pushy for a good review. I really don't like it.

The app developers, have addressed most of the issues pretty quickly and have been helpful. Although initially there was some misunderstandings, it was cleared up with a screen recording of said bugs and they were swiftly fixed.

I still believe the app can be improved in UX. But it is still a great for what it is.

Super guy, extremely patient, helped me out in understanding mobile personalisation, 10 on 10 on every account!

Brilliant app and the service is exceptional. It is very flexible and just works with a few minor changes. Highly recommended.

It is very unfortunate that vector graphics (svg) are not supported for image swatch fields. As a result, we have to edit each order in illustrator before it can be printed. Furthermore, the app is quite slow. Apart from this, the app works quite ok.

The app has some great features. You can place layers on the background very accurately, styles are easy to customize and the print file feature works extremely well. The only downside was some bugs that appeared, however the support helped me deal with those. Loading times for files seem to take very long, even though the file sizes are small (~100kb).