Avaliações (1.060)
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The app is great and the customer support is was high quality. Super easy usability and we believe our customers with think the same.
La app funciona muy bien y el soporte responde en menos de 24h, todos los días de la semana.
La app tiene algunas cosas que mejorar, pero el soporte soluciona la mayoría de inconvenientes. Puede tomar varias interacciones para revisar bien un problema, pero terminan solucionándolo.
En cuanto a UX, la app es fácil de usar. Puede tomar un tiempo aprender todas las posibilidades, pero es fácil. Cabe mencionar que hay algunas pequeñas cosas que aún no permite cambiar, como los nombres de las imágenes o de los grupos de imágenes. Supongo que irá mejorando.
Lo importante es que funciona muy bien y tiene un buen soporte.
Gerne arbeite ich mit Zepto Products Personalizer. Der Mitarbeiter war super. Musabbir ich danke dir für alles.
Excellent service. I am very satisfied with this personalization app.
Excellent app and customer service!
support helps precisely
Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super
Rather hit & miss, causes website to crash totally when item is added to basket, the additional fee on the item is not added either, support is a bit slow on replying. The concept is good, however the execution is not the best. Will to reinstall if they can resolve the issues. For now I will uninstall
We struggled for three days attempting to configure this app, and unfortunately, when seeking assistance from their support team, we encountered a series of unhelpful responses. Ultimately, we managed to resolve the issues independently, but this led to the product page displaying incorrectly. The placement of the "add to cart" button was distorted, resulting in a highly unsatisfactory experience. I strongly advise against installing this app and recommend saving your valuable time.
Thank you for sharing your experience with us. We appreciate your feedback, and I'm pleased to inform you that we have already addressed the issues you encountered.
If you have any further questions or concerns, please feel free to reach out to our support team at support@product-personalizer.zendesk.com. We're here to assist you.
Un grand merci à l'équipe technique qui a su m'apporter les éléments de réponse dont j'avais besoin pour créer des propositions de gravure sous différents aspects.
Ils sont très réactifs et très professionnels.
J'apprécie énormément et je recommande vivement zepto pour module de gravure sur shopify.