Zepto Product Personalizer

Functionality is strong and great customer service. Come back with clear solutions and easy to follow

Outstanding customer support and product for our needs. Whenever we have had issues they take it seriously and fix it quickly and check in with you.

Originally, the biggest problem was that there was no way to see which products were connected to which customizer templates. With hundreds of products, that created serious management headaches. Editing or troubleshooting meant guessing what was attached where, which is not sustainable long term.

The team has now added an “Assigned List” inside the template view, which clearly shows the products connected to that template. That alone solves the core visibility issue.

They also improved the search functionality and added an “Apply to All” option, which makes managing large product catalogs much easier. These updates directly address the concerns I raised.

I was very critical before because the limitation genuinely created operational risk for stores like ours. To their credit, they listened and implemented meaningful changes.

Support stayed responsive throughout the process, and the improvements show they’re serious about building a better long-term product.

If you’re managing a large catalog and rely on templates, this update makes a big difference.

Appreciate the team for taking the feedback seriously.

There is no better customization app on Shopfy. Zepto provides solutions for absolutely any customizations you can think of. Their support is like no other. Anytime I have been editing my website, whether its 2pm or 2am someone is available immediately to help me. Would rate it higher if I could.

The Zepto team is incredible. I needed a way to help my customers with 'writer's block' during the personalization process, and their team helped me implement a custom link and modal directly within the editor. It looks seamless with my Prestige theme and has significantly improved the user experience. Their support is fast, technical, and they actually listen to your specific business needs. Highly recommended for anyone doing high-end custom products!

Excellent support whenever I have a question!

So far, this app works well for my needs. It has a learning curve, but with help from their excellent customer service, the setup steps become much easier.

They are the best of the best, this is my second store using zepto and every time i encounted an issue they helped fix it right away, very kind people 100% recommended

Super quick with help to resolve an issue, thank you

Great app and great support.
A significant amount of our revenue comes through this app.

The team are very supportive when we need them.

this app is a game changer for anyone looking to offer customizable products for customers. easy to use, easy to update. would highly recommend to anyone with personalized products in their shop.