Avaliações (1.020)

Classificação geral
4,6
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
16 de novembro de 2019

Awesome app and do exactly what I want for my website. Most importantly, Saifullah is very helpful and helping with my queries. Thank you.

MuaKids
Singapura
Aproximadamente 2 meses usando o app
2 de julho de 2020

It's been many days we are receiving less orders than usual without any reason, so we increased our advertisement on social media with little result...
This morning one of our collaborators discovered that many products (it seems randomly, there is no criteria we can explain) are affected by the error of not showing the preview and blocking the possibility to buy or the font is not working properly.
I made many videos and many screenshots reporting this problem.
I append Video 1 here:
https://youtu.be/5FOXuOduTY8

For this problem We lost and We are losing orders and this situation is unacceptable!

ONECOVER GLOBAL
Itália
Aproximadamente 4 anos usando o app
Zepto Apps deixou uma resposta 2 de julho de 2020

Hi, For some server schedule maintenance the issue had arisen. The issue has been solved now. Hope you consider this issue and update the review

Data de edição: 10 de agosto de 2021

Hi. Very good support service. They respond quickly and are able to perfectly understand your needs. I recommend it.

baluka mascotas
Espanha
Aproximadamente 2 meses usando o app
16 de outubro de 2021

The app is very well designed and easy to understand, and if you have any questions, the very friendly customer support will help you. All in all, a good app to recommend!

Oxavia
Alemanha
Aproximadamente 2 meses usando o app
Data de edição: 14 de setembro de 2020

I've tried all apps for product customization and I can say Product Personalizer is the best! Super easy to work with! The support is very good, they are open to solve any problem even by accessing your account if you grant permission. The only improvement I would suggest is the response speed, now they had dealt issues in 36 to 48 hours. When they solve this issue I would rate Product Personalizer 5 stars.

Mostly Sunny Store
Croácia
Aproximadamente 2 meses usando o app
17 de março de 2022

The app does exactly what I needed it to do and the customer service is great. I had a small issue contacted customer service and they were able to help resolve my issue.

Twisted Teddy Apparel
Estados Unidos
Aproximadamente 2 meses usando o app
Data de edição: 27 de novembro de 2022

Wonderful app and even better customer service. In this specific case, Imran helped us with advanced customization. I hope he gets promoted, hah. Thank you all!

swishv4
Letônia
Aproximadamente 2 meses usando o app
17 de maio de 2019

Great app. Bit of a learning curve but once you've got it it works well. This app is integral to how we sell some items so we can't be without it. We had one issue with it but it was all sorted within a few hours. Great support!

LDN Neon Co
Reino Unido
Aproximadamente 2 meses usando o app
11 de agosto de 2021

It is helpful providing the monogram options for our customers but it's not not necessarily user friendly on the back end. Often times we lose our monogram information on products, it will drop off for no reason.

Little English
Estados Unidos
Mais de 4 anos usando o app
Data de edição: 10 de maio de 2024

UPDATE: product options suddenly disappeared from the site. Apparently Zepto, the developer, is having some type of CDN issue at the moment. I've contacted support but have not heard back from them yet. This is very serious!

This app has a lot of potential and is a work in progress. If you need to offer personalization (especially complex items with real time preview), then I can highly recommend this app. The developer knows his stuff and is committed to making it better.
The only issue, if you can call it that, is that it's such a powerful app and offers so many settings that you can get overwhelmed sometimes. However this would only apply in more complex cases, as it all depends on the types of products and personalizations that you offer in your store.
In my specific case I needed support when changing theme so that the app would display seamlessly. Support came through and was there to help get the app performing the way I needed.
I can highly recommend this app!

ChokeSports
Estados Unidos
Mais de 4 anos usando o app