Recensioner (891)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
29 mars 2025

The customer service that I received from Nazirul and Muhtasim over a span of 3 days was amazing! They responded to my questions in a timely manner and with instructions that were personalized and easy to follow. They created instructional videos, using my products and specific to my challenge, that were extremely helpful. Both were friendly, professional and knowledgeable. I won't hesitate to reach out again!

Personalized Ornaments
USA
Nästan 8 år användning av appen
4 mars 2025

This app has allowed us to display the personalization options live to our potential customers. The app is straightforward and easy to use. There has been very little that we could not accomplish on our own using the app, but when we needed any support it was instantaneous. I am very thankful to have found this app, and I would recommend Zepto Product Personalizer to anyone that needs personalization options on their Shopify site.

Nightingale Metal Design
USA
Mer än 5 år användning av appen
9 maj 2025

I've tried many personalization apps. This one has a lot of options from simple to complex. I don't have many problems with the app but when I do, they always fix within hours of opening a ticket!

Candy Wrapper Store
USA
Mer än 2 år användning av appen
9 maj 2025

This app has worked perfectly for our store needs. We have been on the search for an app or a website that could allow our customers to craft their perfect saddle. This requires some extensive options, and this app helped us provide that to our customers. The app itself is easy to install and easy to use.

Their support team is also extremely prompt and helpful. I have reached out a few times with questions about ways to utilize the app in a way that aligns with our products and the app team has been more than accommodating with our inquiries. I am extremely satisfied with the app and the service we have been provided. Highly recommend for anyone looking for a way to allow custom product creation on their website.

Deeter Custom Saddlery
USA
8 månader användning av appen
12 mars 2025

This app has been extremely useful for our customers because they can do their dog tag personalization with our business instead of looking somewhere else.

I needed help from the support team to change one detail from the personalization process and Sakib showed me how, and it was successful. Thanks Sakib!

Rocky Mountain Dog
Kanada
Mer än 4 år användning av appen
26 mars 2025

We have been using this app for over 4 years with great success. Any minor issues are quickly addressed by the support team. Not only can the app be used for personalizing products but we have found it can be effective in adding upsells.

Bradley's Surplus
USA
Ungefär 3 år användning av appen
Redigerat 15 maj 2025

We have been happy with the app for about a year now. We had some issues with adding the app to our new, updated theme and the support team fixed it quickly for us. They are very responsive and helpful.

We had another question about the app several months later and their customer service team took the extra time to record a video explaining the issue so we could better understand and fix future issues ourselves. We are very happy with the app and their stellar customer service. Thank you!

kris nations
USA
Ungefär ett år användning av appen
16 april 2025

Perfect for Small Businesses – So Easy to Use!
I'm a small business owner (thepaperboatshop.com) and this is my first time using Shopify, so I was a bit nervous about setting everything up. Zepto's Product Personalization app has made the whole process incredibly easy. The interface is super intuitive, and it was simple to get up and running. The support team has been fantastic—really responsive and helpful whenever I had questions. If you're new to Shopify or looking for a smooth way to offer custom products, I highly recommend this app!

The Paperboat Shop
USA
3 månader användning av appen
16 maj 2025

So far, I'm pretty impressed with all the possibilities, price and ease of use. I had a couple of issues, one related to another third party app that was causing problems with the cart and another one that was just a simple fix in my own settings. Each time though, I was helped within 24 hours.

Authenticaa
USA
Ungefär 2 månader användning av appen
7 mars 2025

Exactly what we were looking for! Zepto Product Personalizer has been a game-changer for us. The app is intuitive, easy to use, and offers all the customization features we needed. Their customer service team is truly exceptional! Always responsive, helpful, and willing to go above and beyond to ensure everything runs smoothly. We couldn’t be happier with our experience!

Maya Brenner
USA
Ungefär 3 år användning av appen