Recensioner (1 094)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
12 april 2022

Incredibly versatile app with excellent customer support! They custom coded a change that i wished in under 5 minutes.

CuzyStudio
Storbritannien
28 dagar användning av appen
19 september 2022

Really great app, it has so many different functions and personalisation options to choose from. You can really play around with different ways to show off the personalisation and actually customise it to fit it to what you want. Creating font groups and colour groups is amazing to not have to create a new set for each item as most of my products require 1 or two choices in colour pallets, this saves so much time. Also, the option to save certain personalisation settings as templates is super helpful when wanting to bulk configure. My business is 99% personalised so this app has been fantastic. The only thing i can say is a few tiny things like not being able to view your original product in the cart w/o personalisation but instead the personalisation image the customer has chosen. The only thing this MAY do is confuse the customer when ordering a range of different colours of the same product if they arent able to clearly see the colour. This is also something I could change if i decided to offer the option to personalise with background image but i didn't want to show blank products on my page so this isn't necessarily the apps fault! However, this isn't a make or break. Also requiring a text colour is there, but you are not able to FORCE a choice to be made, if a customer doesn't select a colour, the default colour will be selected but not show on checkout and that can be hard if some products can't all have the same default colour. Other then those few things, this app is amazing and support are very helpful and prompt. Also there FAQ page answered literally 90% of my questions simply! Highly reccomend this app.

TwentyNine Creations
Australien
26 dagar användning av appen
6 maj 2020

This app is the BOMB! Offering product customizations and personalization is a key part of our business. I tried several other apps and this one offered far more capabilities at a very reasonable price. The support has been great too!

My Party Punch
USA
26 dagar användning av appen
15 augusti 2021

Great app with great support. I got all the answers to my questions in minutes. I really recommend it for product customization.

Mon Casque M1
Frankrike
26 dagar användning av appen
13 april 2023

Super fast and friendly support and the app does what it is supposed to. I find it better than other similar apps and would recommend it.

welpentraum
Tyskland
26 dagar användning av appen
30 september 2022

Cant get a response from developer regarding to an error most possibly related to personalizer. Additional images uploaded on Shopify can not be displayed in full view as personalizer image layers are not hiding and staying on top of the layer stack. Tried to reach out multiple times both through Shopify and their own website. No response.

Diallure
USA
Ungefär 2 år användning av appen
29 maj 2018

Excellent app, above all for the fast and helpful support.

It takes a little bit of getting used to but it's not hard and, if you figure it all out, it's also very flexible as a tool.

I really appreciated the video examples provided, and also that they give very detailed installation instructions for a lot of different themes.

Overall, I highly recommend using this app for all your product customizations. Great job guys.

Regenesi
Italien
25 dagar användning av appen
Redigerat 20 september 2018

We were initially excited about the app because it did most of what we wanted. However it has a habit of freezing up and we can't upload large photos.

Support has been of minimal help.

Thanks
Blake

ClownAntics
USA
Nästan 2 år användning av appen
Zepto Apps svarade 1 mars 2019

Thanks for your review. The problem has been solved. Can you retry?

22 september 2021

This app is great for showing customers what their personalized items will look like, Of course with me being new I had some questions and I spoke with Piyal via chat. Customer support is very helpful and patient with me. I recommend this app.

GDIC Creations
Kanada
25 dagar användning av appen
22 april 2021

Applications full of bugs and non-existent support, this application will make you lose customers. If support responds within 1 week, you are lucky.

Nous-cartoon
Frankrike
Nästan 2 år användning av appen
Zepto Apps svarade 22 april 2021

Thanks for taking the time to review. We have replied to all of your tickets within one day. Here is our proof : https://prnt.sc/11vmo4v . If you need any help please contact support@productpersonalizer.com