Recensioner (900)
Förfina
-
Efter omdömen
I installed and used the app for long time but when I unstalled the app they still charge me.
bad service.
I’ve been dealing with issues for over two months now. Their image upload feature works inconsistently, causing lost sales. Customer service responses are generic and don’t actually address the problem. I’m very disappointed—not just with the product, but even more so with the support.
Don't recommend Please Don't Use this APK. Poor Support Structure. sometime it's not working and due to this I faced lots of loss. sometime issue in preview, sometime it's take 2,3 minutes for add to cart and you have to wait for they mail. I tried to ask immediate support they don't have any immediate solution option. If you go big for future you may face big loss so I don't recommended this APK.
Thanks for your review. We have not received any support tickets recently. You can contact us at support@productpersonalizer.com. We will reply as soon as possible. We will introduce live chat ASAP.
How do you position your design to accurately reflect your mockup design or canva desgin when the dimension are expressed in % on this app? how do you convert px to %? how does it makes sense for the middle of the design (X axis) to be "50" no matter the template dimension. Are you all placing your design with no reference design in the hopes it aligns good?
Have tried to install this app on our store for over 3 months. Will not work with our store and their customer service can not figure out why. No help at all.
Very hard to use, waisted hours and NEVER got anywhere. Not enough videos on how to use, setup and get started.
Shows incorrect price on other items in other products you might like but the correct price when going into the product. Didn't continue using.
I never used it, but I was charged for it, it was very bad, I wouldn't recommend it at all, they didn't even help
Thanks for your review. We did not find any query from you regarding the issue. Also shopify automatically charge when you do not uninstall the app after trial period. You can contact us at support@product-personalizer.zendesk.com
I am trying to use this but am stuck and it takes 12 hours for a person to respond, ask a question, and then another 12 hours. And their tutorials are from 4-6 years ago, different version.
It's giving direct error! It is not loading on the website, and when entering the application it gives error 500 or this error: Connection failed: Too many connections. This error is directly impacting sales!!!