Zepto Product Personalizer

Zepto looks great on our site and is easy to use. Rakib and the Zepto team are always very responsive and helpful. They take time and care to explain things thoroughly, using pictures and video to assist us with setting up the app ourselves.

Great app and great support.
Around 75% of our revenue comes from products that are built using this app alone.

This is an excellent app! We use it for our notebook personalization on our website, and it works very smoothly. It's easy to customize. Customer service responds quickly and is very helpful. We highly recommend the Zepto Product Personalizer.

Love the app and the service they provide when you run into (styling) issues. They helped me initially to set it up when I ran into some performance issues and just now with a styling issue. Superfast response and accurate.

I have received excellent support each time I reached out. They sent me detailed videos on how to set up and answer my questions. There is so much functionality available and for a very low cost. Its very easy for my customers to use

There is so much functionality packed into this app, I am able to accomplish everything I need to. Just know there is a learning curve with this, but once you get it and see how the elements of the app work together you are limited by your own creativity.

Here is the best part, if you get stuck, need a clarification or a confirmation on what you are trying to accomplish, help is right there with the built in chat function (you also get an email copy of the conversation). There is a whole team supporting this app, but given my time zone I always got one of the same three people.

They are quick to answer, beyond helpful, sent me documentation, videos and put up with my constant barrage of questions. I am new to this and would not have the product functionality I do for my customers without this team.

There are some settings that work with Shopify, I did not know about, again the team solved my problem, gave me three approaches to pick from all within about 5 minutes.

Also they are very open to comments about enhancing the experience for someone building out products. I have made a few suggestions, will later put them down in a document. I am sure time permitting the team will be able to implement some.

English:
I normally don’t write reviews, but I felt this app deserved one. It turned out to be far more practical than the demo images suggest, and you can easily customize it for your own industry. Plus, the live support is always there and solves any issues right away. Definitely recommend it.
Turkish:
Normalde yorum yazmam ama bu uygulamanın bir yorumu hak ettiğini düşündüm. Demo görsellerinin gösterdiğinden çok daha pratik çıktı ve kendi sektörünüze göre kolayca özelleştirebiliyorsunuz. Ayrıca, canlı destek her zaman mevcut ve tüm sorunları anında çözüyor. Kesinlikle tavsiye ederim.

English
We are very satisfied with both the app and the support team.

We encountered an issue that directly affected our operational efficiency, and the Zepto team handled it extremely professionally. They listened carefully, quickly escalated the case to their dev team, and applied a fix in a very short time. The communication was clear, fast, and solution-oriented throughout the process.

Highly recommended.

Türkçe
Hem uygulamadan hem de destek ekibinden son derece memnunuz.

Operasyonel verimliliğimizi doğrudan etkileyen bir sorun yaşadık ve Zepto ekibi bu süreci son derece profesyonel yönetti. Bizi dikkatle dinlediler, konuyu hızlıca geliştirici ekibe ilettiler ve çok kısa sürede çözüm sağladılar. Süreç boyunca iletişim net, hızlı ve çözüm odaklıydı.

Kesinlikle tavsiye ederim

Takes a minute to understand how to use it. The chat is very helpful, and you may need it. It's not very user friendly, but after awhile you get it. Wish it was a bit more user friendly. Feels like you have to have at least some expertise in developing to use.

This app is exceptionally well-designed and perfectly meets my needs. I've been searching for an app with a specific feature: displaying the main product image (rather than variant images) when entering the product page, but when I click on a variant, it can display the variant image in the main image area and switch seamlessly between the main and variant images. Additionally, the ability to add multiple attributes for each sample through assets saves an incredible amount of time. Including other customization logic, it's clear that the team has put tremendous effort into this. Moreover, when I encountered issues, the support team was able to help me resolve them very promptly and professionally. Thank you so much! This is a highly worthwhile app that I strongly recommend.