Zepto Product Personalizer

easy to use

Great customer support, the team is always quick to respond and helpful in their answers. The app is easy to use for setting up item personalization across product variants.

excellent

Great product & great service. Costumers love it too.

TRES BON SUPPORT CLIENT

I requested some changes related to the customization options formatting, ZEPTO support team helped me with this until everything was perfect, really great tool and the team behind it is amazing

The Assistance of this app. It's amazing

The Zepto Product Personalizer is an amazing tool that offers a high degree of flexibility. I'm able to quickly customize the product to my exact specifications. Their customer support team is exceptional. I've been able to reach them easily through chat and they've always been polite and helpful in resolving any issues I've encountered. Highly recommended!

The app is great
and specially I want to thank Rabik from the help center
who helped me alot! and made my experience in the app to be perfect!

Rabik helped me with many small changes and adjustments I needed in the app to make it match the look and feel of my website. He did this with great professionalism, was very patient and friendly, and helped me a lot. I was really impressed with the level of service, and thanks to him, I’m very satisfied with the app.
Thank you!

Update: The team zepto reached out to me in regards to an error in their ticketing system that has been resolved. Zepto's response was thoughtful, considerate, and resolution focused. They were great at providing attention and resources to solve my issues

We have been using zepto to varying degrees for over two years, but in the last three months (late 2023) there is a huge influx of issues.
1. Items are not appearing in cart
2. The enable customization button allows for customization even when deavtivated.
3. Some customers are not able to add items to cart.
4. I sent 2 requests for support and did not receive a reply on either.
I would look elsewhere from my standpoint it look like app is getting deprecated.