Zepto Product Personalizer

Their support is amazing. I needed help with something, and they reached out to me so quickly. The app is also very easy to use (once you get used to it).

I really am loving this app so far! It is exactly what I was looking for to help with my website needs. I needed support with a few things and the support team was quick to help me with my needs and help with setup....

We use this app to allow customers to customize their sweet box by choosing different variants of products. The app offers a lot of flexibility. Most of the things we felt we needed support with were already a part of the app, we only had to know how to use it. They are always there to solve our queries.

It would be great if they add more tutorials or help on each and every "setting" that the app offers for customizing, so that customers can realise the complete potential much faster.

Excellent customer service. It was quick and accurate, the person that helped me through my issue was very smart and helped me to fix the issue pretty fast.

I've used this app for several years, and the tech support is great! They always answer quickly and are very professional. I recommend this app to anyone that needs to add custom options.

We use this app extensively for heavily customized jewelry and keepsakes. Support is getting better and better - the addition of live chat support inside the app makes a huge difference! My only complaint is that past updates to the app got pushed out without any notice and sometimes cause problems. We really need a way to control the release of updates so we can test them before they get deployed to our production site.

Support has improved significantly in the last few months and I have been assured that the update process is going to get better. From a functionality standpoint, this is definitely a 5 star app. If updates continue to cause issues, I'll have to come back and dock some points though.

Zeer behulpzaam en reageren heel snel!

Absolutely a fantastic app that has transformed our customer experience. We sell customized fingerprint jewelry and being able to see custom inscriptions "engraved" on the piece as they type - even curving text around the inside of a ring! - is so helpful for our customers. It also handles the addition of accessories, like a chain, a birthstone charm, a premium bail, etc., and shows those additions dynamically on the product photo. The ability to use conditional logic to show/hide different options is also key, allowing us to be really flexible in how we set up our products (see https://legacytouch.com for examples of what is possible). A little bit of a learning curve, sure; but, that generally comes with the territory when you have lots of flexibility and options.

Support, in general, is really good. Not super communicative, but very willing to implement special requests and troubleshoot bugs in a timely manner. I do wish there was a better way to handle deploying bug fixes and code updates - those generally get pushed to our production site without notice and have occasionally caused issues. But overall, we are very pleased with this app.

Awesome app and do exactly what I want for my website. Most importantly, Saifullah is very helpful and helping with my queries. Thank you.

Does everything I need and the customer support is spot on. I used the live chat for an issue I was having and they resolved it within minutes.