รีวิว (1,206)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 90% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 3% ของการให้คะแนนคือ 1 ดาว
31 มีนาคม 2023

unfortunately this app did work for us! we pay the subscription and even paying for it the app with get disconnected from out items and our clients were not able to personalize their product...

Backdrop's G
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
Zepto Apps ตอบแล้ว 1 กุมภาพันธ์ 2024

I hope this message finds you well. I am writing to extend my sincerest apologies for any inconvenience or frustration you had experienced with our Shopify app. Your ...

25 กันยายน 2022

This app has been charging me for about a year fraudulent because the app has been uninstalled for that period of time.

Kartel Branded
สหรัฐอเมริกา
11 เดือน ในการใช้แอป
Zepto Apps ตอบแล้ว 25 กันยายน 2022

Thanks for taking the time to review. The recurrence billing is controlled by shopify, described here https://help.shopify.com/en/manual/your-account/manage-billing/your- ...

แก้ไขเมื่อ 2 กรกฎาคม 2020

App has major reliability issues.

07/02/2020 (12:03pm EST) -- App is still down. No response from Support.

07/02/2020 (12:41pm EST - Claims App Is Up) -- App is still down.

Apex Gaming PCs
สหรัฐอเมริกา
11 เดือน ในการใช้แอป
Zepto Apps ตอบแล้ว 2 กรกฎาคม 2020

Thank you for taking the time to review.

There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file and ...

6 มกราคม 2019

On paper this sounds like a good app, but its difficult to use and there is no support from the development team.

Drink Gifts .co.uk
สหราชอาณาจักร
9 เดือน ในการใช้แอป
Zepto Apps ตอบแล้ว 4 กันยายน 2019

Hi, We have improved our support. You will get better customer experience service now.

13 มกราคม 2023

had several issues with this app, and support keeps blaming the theme. I changed theme 3 times - issues still persist

issues are happening in the cart, these issues are triggered when one or more products are added:
-no items in cart even if I added items
-items in cart do not update when new product is added
-items that other people customized appear in my cart, items that I did not customize

Jry Engraver
ฟิลิปปินส์
7 เดือน ในการใช้แอป
Zepto Apps ตอบแล้ว 13 มกราคม 2023

Your site seems to have become static from the Shopify server. It seems a Shopify Bug. Please contact Shopify support.

18 เมษายน 2021

Of all the apps I've tested on the shopify app store. The support on this one is 0/5, it's the worst support ever. They answer once a week, activate the chat once a week. I don't recommend you

LIKE A STAR
ฝรั่งเศส
5 เดือน ในการใช้แอป
20 กรกฎาคม 2023

On day 1 we already knew the user interface are poor, both for the users and customers are poor. But it does the job so we go ahead.
Recently, we want to launch a new product, duplicated from an existing product with this personalizer. So we saved a template and applied it to the new product.
It does NOT work. We contacted support, and it took two days for each response, asked us to delete all ...

StampMold
เขตปกครองพิเศษฮ่องกงแห่งสาธารณรัฐประชาชนจีน
5 เดือน ในการใช้แอป
Zepto Apps ตอบแล้ว 1 กุมภาพันธ์ 2024

I hope this message finds you well. I want to express my sincere apologies for any inconvenience or frustration you may have encountered with our Shopify app. Your ...

แก้ไขเมื่อ 4 ธันวาคม 2021

I thought this app was a good choice, but it blocks the ability for customers to use a discount code -- something they don't disclose. Found this out during a major promo. I was told by their support to install another app and that would fix the problem. Nope. Worked fine at first and then stopped working, No fix from support. No help. Just a runaround and bunch of excuses.

Forked Again
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
2 กรกฎาคม 2020

The app does not work and poor customer support.i have asked a question about 2 days ago and did not get the answer yet.
however today the app completely stops working!
I spend hours doing the huge configuration with tones of conditions but I was not able to save the configuration. that's awful!

COLOROMA
จอร์เจีย
3 เดือน ในการใช้แอป
Zepto Apps ตอบแล้ว 3 กรกฎาคม 2020

Thank you for taking the time to review.

There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file ...

2 กุมภาพันธ์ 2022

Wow. So many positive reviews. I can't understand it. We waited several weeks and started paying for the app, set it all up and launched our customisable products only to have the very first order go horribly wrong. We had to apologise profusely, issue a refund and assume we'd lost a customer before we'd even started. Then it took almost as long again, through numerous conversations with several ...

Needs Mutts
สหราชอาณาจักร
2 เดือน ในการใช้แอป