评论 (1,206)

整体评分
4.8
每个评分等级的数量
  • 90% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2023年3月31日

unfortunately this app did work for us! we pay the subscription and even paying for it the app with get disconnected from out items and our clients were not able to personalize their product...

Backdrop's G
美国
1年多 人在使用应用
Zepto Apps已回复 2024年2月1日

I hope this message finds you well. I am writing to extend my sincerest apologies for any inconvenience or frustration you had experienced with our Shopify app. Your ...

2022年9月25日

This app has been charging me for about a year fraudulent because the app has been uninstalled for that period of time.

Kartel Branded
美国
11个月 人在使用应用
Zepto Apps已回复 2022年9月25日

Thanks for taking the time to review. The recurrence billing is controlled by shopify, described here https://help.shopify.com/en/manual/your-account/manage-billing/your- ...

编辑时间:2020年7月2日

App has major reliability issues.

07/02/2020 (12:03pm EST) -- App is still down. No response from Support.

07/02/2020 (12:41pm EST - Claims App Is Up) -- App is still down.

Apex Gaming PCs
美国
11个月 人在使用应用
Zepto Apps已回复 2020年7月2日

Thank you for taking the time to review.

There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file and ...

2019年1月6日

On paper this sounds like a good app, but its difficult to use and there is no support from the development team.

Drink Gifts .co.uk
英国
9个月 人在使用应用
Zepto Apps已回复 2019年9月4日

Hi, We have improved our support. You will get better customer experience service now.

2023年1月13日

had several issues with this app, and support keeps blaming the theme. I changed theme 3 times - issues still persist

issues are happening in the cart, these issues are triggered when one or more products are added:
-no items in cart even if I added items
-items in cart do not update when new product is added
-items that other people customized appear in my cart, items that I did not customize

Jry Engraver
菲律宾
7个月 人在使用应用
Zepto Apps已回复 2023年1月13日

Your site seems to have become static from the Shopify server. It seems a Shopify Bug. Please contact Shopify support.

2021年4月18日

Of all the apps I've tested on the shopify app store. The support on this one is 0/5, it's the worst support ever. They answer once a week, activate the chat once a week. I don't recommend you

LIKE A STAR
法国
5个月 人在使用应用
2023年7月20日

On day 1 we already knew the user interface are poor, both for the users and customers are poor. But it does the job so we go ahead.
Recently, we want to launch a new product, duplicated from an existing product with this personalizer. So we saved a template and applied it to the new product.
It does NOT work. We contacted support, and it took two days for each response, asked us to delete all ...

StampMold
香港特别行政区
5个月 人在使用应用
Zepto Apps已回复 2024年2月1日

I hope this message finds you well. I want to express my sincere apologies for any inconvenience or frustration you may have encountered with our Shopify app. Your ...

编辑时间:2021年12月4日

I thought this app was a good choice, but it blocks the ability for customers to use a discount code -- something they don't disclose. Found this out during a major promo. I was told by their support to install another app and that would fix the problem. Nope. Worked fine at first and then stopped working, No fix from support. No help. Just a runaround and bunch of excuses.

Forked Again
美国
3个月 人在使用应用
2020年7月2日

The app does not work and poor customer support.i have asked a question about 2 days ago and did not get the answer yet.
however today the app completely stops working!
I spend hours doing the huge configuration with tones of conditions but I was not able to save the configuration. that's awful!

COLOROMA
格鲁吉亚
3个月 人在使用应用
Zepto Apps已回复 2020年7月3日

Thank you for taking the time to review.

There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file ...

2022年2月2日

Wow. So many positive reviews. I can't understand it. We waited several weeks and started paying for the app, set it all up and launched our customisable products only to have the very first order go horribly wrong. We had to apologise profusely, issue a refund and assume we'd lost a customer before we'd even started. Then it took almost as long again, through numerous conversations with several ...

Needs Mutts
英国
2个月 人在使用应用